Basement Systems USA, Inc.

4.2 (6)
From Elkton, MD
SinceSeptember, 2021

About
With over 22 years of experience, Basement Systems is a family owned company that provides quality services to residents in the local area. We have successfully helped over 16,000 satisfied customers and have maintained an A+ rating with both the BBB and Angie's List. Additionally, our excellent work has earned us Five Star ratings on sites such as Google, Yelp, and Home Advisor. We specialize in a variety of basement-related tasks, including waterproofing, finishing, mold remediation, radon mitigation, egress, foundation repair, and crawlspaces. Trust us to handle "All Things Basementy" with skill and expertise.
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Reviews

Service as described 3.8
Communication 4.9
Punctuality 4.0
DF
Basement Systems USA did an excellent job of waterproofing my basement, and I am completely satisfied with their work. The Production Manager, Tina, keeps me informed of the progress proactively, and the crew members also communicate well about their arrival time. Although I prefer to be present during the work process, I couldn't this time, but I was pleased to see the progress and the quality every time I went to check on it. I would certainly recommend them to anyone who needs this service.
January 11, 2023
BA
The professionals were considerate and finished the job without causing much disturbance to my schedule. Moreover, the contacts were cooperative and a pleasure to collaborate with.
July 22, 2022
LH
We are thrilled that we followed through with our project! Although uncertain of the outcome, selecting Basement Systems USA proved to be the wisest decision. The team exhibited outstanding work ethics and values, which were apparent through their performance within our home. Fortunately, we completed the project before embarking on vacation, affording us peace of mind that our basement issues were resolved. Remarkably, the sump pump operates so quietly, it's almost unnoticeable!
April 2, 2022
AC
Water was leaking into my basement from the wastewater exit pipe, and I sought the services of Basement Systems USA for a repair. While their initial attempt from the inside seemed successful, I started experiencing more leakage in the same spot after the next rainfall. Their team came back and dug down from the outside, ensuring that they resealed the spot thoroughly. Since then, we've had several heavy storms, and there hasn't been any leakage in the basement. Basement Systems USA stood by their guarantee and went above and beyond to fix the issue, unlike my previous repair company. I'm extremely satisfied with their services and would highly recommend them to anyone.
March 9, 2022
JH
The crew arrived on time and was friendly. They maintained cleanliness throughout the entire job and eliminated the unpleasant musty odors.
October 11, 2021