Prime HVAC & Appliance Repair

4.7 (89)
From Fair Oaks, CA
SinceAugust, 2021
About
Prime Appliance Repair specializes in repairing appliances and HVAC systems for both residential and commercial property owners in Sacramento, CA and its surrounding neighborhoods. Our main focus is to provide high-quality repair services that guarantee 100% customer satisfaction.

Our business was established in 2007 and since then, we have become experts in developing the most efficient solutions to common appliance problems. We have gained extensive experience in solving uncommon issues and are fully equipped to handle any appliance problem that may arise. We take pride in training over 20 technicians, and in 2011, we expanded our services to include HVAC repair.

We are a licensed, insured, and bonded company, ensuring our customers' peace of mind. We service a wide range of appliance brands such as Subzero, Viking, Jenn-Air, Kenmore, Kitchen Aid, Samsung, LG, GE, Frigidaire, Electrolux, Whirlpool, Bosch, Maytag, Miele, True, Dacor, Traulsen, and many others. Our repair services include ovens, built-in ovens, refrigerators, dishwashers, stoves, range cooktops, washing machines, dryers, furnaces, ACs, wall heaters, and commercial appliances. We offer a 90-day warranty on our appliance repair services.

We take pride in what we do and are dedicated to providing our customers with timely and reliable repair services.
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Reviews

Service as described 4.5
Communication 5.0
Punctuality 4.7
JW
Despite my decision to not proceed with my project with Prime, they comprehended my perspective and I was content with the outcome.
December 26, 2022
JW
Kim exhibited impressive speed, efficiency, and thoroughness. Notably, he completed the task well ahead of the allotted time. Furthermore, he displayed a high level of professionalism, expertise, and amiability as a technician.
September 7, 2022
RW
Prime was prompt in their response and arranged a meeting for Labor Day Monday. Arsen, the technician who assisted me, was extremely helpful and provided thorough explanations. In my opinion, Prime comes highly recommended.
September 6, 2022
JR
Prime has left me greatly impressed with their exceptional communication throughout the entire process. Right from the stage of setting up the appointment to proffering repair recommendations, they ensured I was kept informed. The technician was also very meticulous, taking the time to show me areas of the dryer responsible for the issue. Rather than jumping into conclusions on the specific part requiring repair or replacement, he suggested other steps to be taken in troubleshooting the appliance. Honestly, I wouldn't hesitate to collaborate with Prime again in the future.
September 13, 2021
BL
Vlad, the repair technician, was punctual, skilled, and demonstrated great effort in finding a resolution. I would unquestionably engage his services again.
September 4, 2021