National chimney USA

3.2 (5)
From Westbury, NY
SinceDecember, 2021

About
Our services cater to optimizing the functionality of your fireplace and chimney. With over three decades of experience, we are authorized in eight jurisdictions across America. Our ardor lies in maintaining and cleaning chimneys, and we take pride in our conduct towards customers- treating them with the highest level of decorum and esteem.
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Reviews

Service as described 2.6
Communication 3.6
Punctuality 3.4
CT
Christopher T.
I did not complete the task.
December 13, 2022
NN
Nicholas N.
I strongly advise against using this service as they have poor communication, use sales and scare tactics to exploit money from you, and are unreliable and unprepared for the work agreed upon. The person, who I believe is named Izak, initially walked me through recommended work for my chimney and I agreed to some small repairs and cleaning for around $700. However, the experience went downhill from there. Izak failed to send me an invoice and was inconsistent with his scheduling, not showing up for the initially agreed time and arriving hours later on a rescheduled day. When he and another person eventually showed up, they pointed out more and more "issues" with my chimney, using sales tactics to convince me to agree to $2700+ worth of work, including unnecessary chimney cap replacement. I declined, but they still showed up unprepared and overpriced for the work agreed upon, and I had to fix the cap and finish their work myself. I do not recommend this service as they use predatory tactics and unnecessary scare tactics. Two other chimney professionals who looked at my chimney did not agree with the issues raised by this service.
September 24, 2022
JR
Joshua R.
Moses is an awesome guy! He did an amazing job and treated me exceptionally well.
September 23, 2022
AG
Amanda G.
I am satisfied with the work done as not only did the technicians adhere to the local code, but they also arrived punctually and persevered despite inclement weather. Many thanks, Chimney.
August 24, 2022