Dr Stairs - Staircase Remodel and Contractor

4.5 (36)
From Charlotte, NC
SinceSeptember, 2021

About
At Dr. Stairs, we are a locally owned and operated company that values honesty and integrity. Our specialty lies in indoor staircase remodel and new installations, where we use top-quality materials to create stunning and durable staircases for our residential and commercial clients. Our team is dedicated to achieving excellent results and strives to exceed the expectations of our clients.

Our services come with full insurance coverage for worker's compensation and general liability, ensuring total protection for you, your family, our employees, and our business. We offer labor and material quotes as well as labor-only quotes, and we are equipped to handle all kinds of staircases, including straight, I-shaped, u-shaped, curved, flaired, open, and closed.

Our method involves a quick call to access your staircase needs and goals. We ask that you provide details of what you would like to be done, send over pictures and videos of your current staircase, and inspire us with pictures of how you'd like it to look like when we're done. We provide expert guidance on which staircase designs would best suit your home, based on your preferences and budget.

Most remodels and repair jobs do not need an in-person visit. Therefore we offer free online quotations, which most customers receive within three business days. If necessary, we will arrange an in-person visit to your home, and a trip charge will be applied. Within 7 business days, we will send you the final quote.

Once you approve the quote, we will send a contract listing all the details of the project, information about our company, the scheduled date for the project, and other necessary details. After revising and signing the contract, we require half of the project amount as a deposit to secure your spot on our schedule. On the scheduled date, our team will arrive to perform the job safely and efficiently.

After the job is concluded, we value your feedback about your experience and the final results. We remain 100% available for posterior repairs or touch-ups to guarantee your satisfaction.

For inquiries or questions, we invite you to contact us from Monday to Friday from 8 am to 4 pm. We look forward to hearing from you and working on your dream staircase project. At Dr. Stairs, all your staircase needs are in good hands.
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Reviews

Service as described 4.2
Communication 4.5
Punctuality 4.7
JT
Impressive! The main stairs underwent a tremendous makeover - going from unsightly old carpet to stunning hardwood floors with sleek metal railings. The level of precision in every aspect was impeccable and they tidied up after each work day. The outcome exceeded expectations. Check out the attached before and after photos!
January 11, 2023
BT
Dr Stairs' team did a superb work of replacing my stairway's broken treads and balusters. The repairs, sealing, and painting performed by them transformed the look of my staircase, making it look as good as new! I highly recommend their service for their excellent job!
September 21, 2022
SS
I absolutely recommend Dr Stairs! Their work on updating our staircase was simply fantastic! They took into account our preferences and produced an outstanding standard of work.
September 2, 2022
KR
In a brief period of time, Dr. Stairs not only met but exceeded my expectations. He promptly scheduled and finished the work prior to the holiday, demonstrating his proficiency and efficiency. Our balusters were flawlessly upgraded, and we are thrilled with the outcome of the renovation. Thank you so much!
November 23, 2021
JW
We are delighted to have discovered Dr. Stairs, who is simply phenomenal! Unlike other companies, they never used COVID as a justification.
October 11, 2021