Since 1996, The Grout Medic has been serving the Chicagoland area with exceptional results that do not involve the use of dangerous chemicals or leave behind any chemical residue, making our steam vapor cleaning process safe for the environment. We take immense pride in our work and the delivery of top-tier service, and our various industry recognitions speak volumes about the quality of our work.
Our membership in the National Tile Contractors Association provides us access to the latest industry products and techniques, and our ten-time Angies List Super Service Award winner status (covering the years from 2012-2022) is a testament to our commitment towards providing outstanding customer service. We also take pride in being recognized as a Neighborhood Favorite by Nextdoor, a Top Rated and Elite provider by Home Advisor, and having an A+ rating while being Accredited with The Better Business Bureau. Unlike our competitors, we undergo a thorough vetting process conducted by BBB before being accredited, and we commit to resolving any customer complaints in good faith.
Our success is rooted in our people: each of our technicians takes ownership interest in their projects, going above and beyond to exceed expectations every time. We understand that the work we do in people's homes is something they'll see each day, and we leave them with positive feelings that carry on every time they pause to admire the project, be it a bathroom, kitchen floor, or marble countertop.
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Service Reviews
4.7
17 reviews
Service as described
4.7
Communication
4.7
Punctuality
4.7
RA
Robert A.
Their work was excellent. Collaborating with them was fast and effortless, and I would unequivocally suggest them to anyone. They completed two shower remodels and tiled the backsplash in my kitchen.
April 23, 2023
CA
Courtney A.
Dylan went above and beyond by expertly chalking the area around my bathtub and ensuring that the Acrylic panels were perfectly sealed. His work was excellent!
March 24, 2023
JR
Jonathan R.
The entire experience was exceptional! The staff were all extremely professional and helpful, particularly Jenny who was instrumental in scheduling the work and estimate. She even called me back to ask if they could move the job by a day so that one of their more experienced installers could complete it. Jenny answered all of my queries, and was incredibly friendly and accommodating. Joe also did a phenomenal job with the estimate; he provided clear, concise explanations of the work that needed to be done and the process involved. Not only was Joe's quote highly competitive, it was almost half the price of what I had received from a less professional, smaller firm. On the day of the job, Dylan called ahead to notify me 30 minutes before his arrival - this was a welcome courtesy. He continued to keep me informed, explaining each step in detail and ensuring that I fully understood the work that he was doing. The end result? Our two showers look amazing! I cannot recommend The Grout Medic Team highly enough.
March 15, 2023
DT
Danielle T.
After receiving several quotes, we found that Grout Medic offered the perfect blend of professionalism and value for our money. Not only did they do an exceptional job, but they also worked diligently to accommodate our needs in a timely manner.
January 21, 2023
JR
James R.
I engaged the services of Grout Medic for the purpose of carrying out some renovation on the dated wall tile in my bathroom. Although old, the tile occupies a significant portion of space and I wished to maintain its appeal. Although I toyed with the idea of DIY after reviewing various YouTube videos, I ultimately decided to engage the expertise of a seasoned professional. I am completely satisfied with the outcome and would not hesitate to strongly recommend Grout Medic. Despite providing pictures of the work, I am convinced that they do not fully capture the essence of the job done.
