I prioritize quality in my services and strive to never cut corners, even if it means incurring additional costs. While some of my competitors may be cheaper, I am transparent about my technical abilities and I ensure that my clients are completely satisfied. My IT certifications include CompTIA A+, Network+, and Security+.
I possess a range of special skills, including computer setup, hardware and software troubleshooting, proficiency in Microsoft Windows and MS Office, familiarity with various Linux distros, networking protocols, modem and Wi-Fi setup, patching and troubleshooting of ethernet cabling, and basic ethernet network cabling installation.
My toolkit includes a "Fixit" computer toolset, a 1G ethernet cable tester and toner, an ethernet cable crimper and stripper, an ethernet cable punch down tool, a flashlight, a hand-drill set, a steel fish tape, a fiberglass fish tape, Franklin Professional and Walabot Stud finders, and a range of other essential tools.
Computer issue:
Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only
Computer type:
PC, Mac (Apple)
Service location:
Remotely
Service Reviews
5.0
14 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
BN
Brittany N.
Eugene proved to be an outstanding assistance when it came to replacing my MacBook Pro battery and screen. Not only did he charge me a fraction of what the Apple Store would, but he also completed the task with greater efficiency. To top it off, he went above and beyond by personally collecting and delivering my device, even meeting us at the Marlins game. I am immensely thankful for Eugene's aid and would highly recommend him to anyone experiencing similar concerns.
March 26, 2023
RH
Ryan H.
I am thoroughly pleased with the Service received! The IT specialist was extremely responsive, flexible and conducted themselves in a professional manner. I requested assistance with two of my MacBooks - one for screen repair and another to be rebooted as I had mistakenly erased all data resulting in it being rendered inoperable. Despite the challenges, they were able to restore both machines within a swift turnaround period! Furthermore, I have decided to use their services as my preferred IT specialist henceforth, and I will be recommending them to my acquaintances and relatives!
March 20, 2023
DL
Danielle L.
Eugene offered me an excellent price, kept me updated on the arrival of the part, personally retrieved my laptop from my workplace, and provided regular progress reports. Upon retrieving my laptop, he was prompt and exceptionally pleasant. I will certainly recommend him to my loved ones.
March 6, 2023
JW
Jacob W.
The repair was executed promptly, and my macbook was restored to its original pristine condition. Communication throughout the entire process was flawless. I would give a perfect score of 10/10!
February 15, 2023
CJ
Christopher J.
Shack's General IT Services provided me with exceptional service that left me feeling immensely satisfied. Eugene's proficiency, expertise and efficiency contributed to a hassle-free and educative experience. Undoubtedly, I will recommend Shack's General IT Services to individuals with computer and laptop complications for all their IT necessities.
