Mr. Rooter of Charlotte, NC

Service provided by Mr. Rooter of Charlotte, NC
4.8 (29)
from Charlotte, NCmember since September, 2021
Rate: Price by request
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Description:

As a Neighborly company, Mr. Rooter Plumbing has been providing top-quality plumbing services for over 50 years, staying up-to-date on the latest practices, technology, and expertise. Our team of professionals is dedicated to ensuring your satisfaction from start to finish, with friendly, courteous service and efficient problem-solving. All of our plumbers are licensed and insured, and we stand behind our workmanship and parts. With flexible appointment times and availability 24/7, we work around your schedule without charging overtime fees. Our upfront, fixed-rate pricing model ensures that you are always in control of the cost. Call us today to schedule a service with your local Mr. Rooter Plumbing expert.

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Service Reviews

4.8

29 reviews

Service as described
4.8
Communication
4.8
Punctuality
4.8
DL
Danielle L.
The problem was revealed as a defective shower valve. Peter Laszlo, the technician, identified and resolved the issue within the following day. The repair, which involved cutting drywall, was executed with the least possible disruption. Overall, the encounter was highly satisfactory, and their services will undoubtedly be enlisted again if necessary.
September 19, 2022
JR
Jonathan R.
My appointment for Monday was confirmed on Saturday, but unfortunately, I was involved in an accident that day and did not see the message requesting my address. A simple phone call or text message could have resolved the issue, rather than a belated call on Monday morning informing me that they would not be coming because I had not provided my address. I only saw the message and responded with the address on Monday after checking my phone, as I was injured on Saturday. I had arranged for someone to meet them at the scheduled time on Monday, and it would have been helpful to receive a call on Saturday requesting the address. Despite my accepting their appointment, they failed to show up.
August 29, 2022
RK
Rachel K.
Working with Mr. Rooter was an excellent experience. They gave me a second opinion at a reasonable price, which was much better than others. Additionally, their completion of the work was also prompt and timely. I would definitely recommend them to others.
May 3, 2022
CF
Courtney F.
The experience with Mr. Rooter was exceptional! They delivered excellent service throughout the entire process - from the very first call, to the plumber's assessment, to the installation itself. They also patiently answered all of my queries, leaving me thoroughly satisfied.
April 15, 2022
SW
Stephanie W.
Our experience with the entire team at Mr. Rooter exceeded our expectations. They communicated effectively throughout the entire process, provided photo documentation, and thoroughly explained each step of the project. The team of three professionals exhibited impressive attention to detail and efficiency during the four-day project. We were thoroughly impressed by their professionalism. Although we sincerely hope we won't require their services frequently in the future, we will undoubtedly contact them if the need arises.
October 22, 2021