Custom Plumbing of Arizona, LLC

from Phoenix, AZmember since December, 2021
Rate: Price by request
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Description:

Working in this industry is my passion because I thoroughly enjoy assisting people with plumbing solutions! Our journey in this field commenced in 2004, and we are proud to label our business as a family owned and operated company. Known as the Drain Whisperers, we specialize in commercial and residential plumbing services, and we offer more than just rooter solutions. We never levy a travel fee to reach your doorstep, and our team seamlessly caters to both English and Spanish speaking clients. Rated as number one, we lead the industry in sewer repair/replacement using trench-less technology. No more bitter experiences with plumbing bills as we believe in offering superior service at reasonable rates. At Custom Plumbing, we treat our customers like family, and our apples-to-apples guarantee saves them hundreds to thousands of dollars daily. As a QC company, we ensure that our plumbers are honest, drug-tested, background-checked, and have at least five years of experience. While only one service personnel visits your home, we assure you that there's a team of professionals continuously monitoring the job to get it right the first time. Trust us - when it comes to plumbing, we've got you covered!

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Service Reviews

4.1

160 reviews

Service as described
4.8
Communication
3.5
Punctuality
4.1
AH
Andrew H.
Despite not proceeding with any repairs, Eduardo proved to be an exceptional professional. He patiently explained the necessary repairs, displaying great empathy towards my current situation. Additionally, he respected my decision to defer the service by refraining from any pushiness, unlike most service providers who prioritize immediate completion of their job. I deeply appreciate Eduardo for his understanding and professionalism.
April 2, 2023
WJ
William J.
Custom Plumbing proved to be accommodating with their scheduling and punctual with their arrival. Their pricing was reasonable, and Ricardo exhibited excellent qualities as he was both pleasant and experienced while offering helpful advice.
March 23, 2023
KS
Kayla S.
I had a delightful experience with Ricardo who tended to my plumbing requirements. He was punctual, efficient, and demonstrated professionalism when installing my shower heads and bidets. His friendly demeanor made him very accessible and cheerful. I highly recommend Custom Plumbing!
March 23, 2023
MM
Megan M.
Around ten days ago, I spotted water gathering near my front porch. After consulting with my roommate, he verified it was from an unidentified location, prompting me to search for a specialist to take a look. The initial offer from one contractor came to $7,000 (which was brought down to $7,600 prior to any discount). However, Daniel, who arrived to inspect my front yard, disagreed with the rate, thinking it to be abnormally expensive. He communicated with his manager, who then provided a much lower cost of $4,300. Thanks to a co-signer, I obtained financing, and within a few days, Daniel was present at my residence, efficiently preparing the area for the next day. It was indeed a major undertaking, as seen in the images, but the group placed the pipe inside a sleeve. In case of any potential issues, they could remove the tube and substitute it without having to dig anew. Currently, everything is performing well. Nonetheless, as my insurance and warranty provider advised, only the house and not the front yard is covered. Therefore, I would suggest getting distinct insurance policies for your water pipes. Overall, these people did a wonderful job and finished it quickly.
March 20, 2023
ET
Emily T.
Custom Plumbing did an excellent job for us. Ricardo provided a clear explanation of the required task and charged us a reasonable price. We are contemplating having an additional bidet seat in our second bathroom and would undoubtedly employ Custom Plumbing for the job.
March 8, 2023