At Zephyr Cloud, we have over 20 years of experience in the IT industry and offer technical solutions for companies of all sizes. Our services include project-based team management, IT infrastructure services, cloud services, VoIP, and IT consulting. Our primary goal is to provide our clients with innovative IT solutions while allowing them to focus on growing revenue and profits.
We use industry-leading practices to create an IT strategy that considers technology as support tools. Our team is composed of skilled professionals with years of experience, education, and industry certifications.
Our daily service begins with a call to our dedicated Scorpico help desk, which is available 24/7. Our help desk submits a global request to all available technicians, and our group's fastest-thinking technicians work together to provide the best solution for our clients. If an on-site visit is required, a technician is dispatched within two hours. We follow up with the client to ensure everything is working correctly, and the request is logged and reported for future reference.
We also offer IT enterprise services such as corporate email, SharePoint, IIS, office communication server, RDP, hosting solutions, IVRS, and VoIP. Our IT deployment services include new desktop/server equipment, server migration and administration, cloud infrastructure services, phone and network cabling. Our help desk/desk side support services include virus and spyware removal, network setup, iPhone and Android support, software and hardware installations, and backup/data recovery.
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