Property Recovery 911

The team led by Paul Messa is exceptional. They exhibit a remarkable speed and efficiency in their work, while also minimizing the disruption and chaos caused by the restoration process. They are genuinely professional and have a wealth of knowledge and expertise in water mitigation. However, what sets them apart from other service providers is their recognition that damaged goods are not just random debris to be removed, but instead someone's cherished possessions - a collection of memories - that hold significant value. They demonstrated enormous compassion, patience, and kindness, which made a difficult situation emotionally more manageable. The job itself was remarkably messy and uncomfortable, necessitating work in a cramped crawl space of about 3 feet high. Despite this, they worked tirelessly and tirelessly moved heavy, wet boxes and rugs out of the space, up and down stairs, through another room, the yard, and steps, all while protecting our travel-through areas as best as possible. They were incredibly friendly, patient, and happily answered all of our queries, explaining each step of the process along the way. They quickly and thoroughly cleaned, dried, and disinfected the problem area, leaving it in pristine condition. They will restore all our remaining items to their original location following completion of the recovery work, which was fantastic. While I hope never to need their assistance again, if another disaster strikes, I would without a doubt choose Paul Messa and Property Recovery 911 to help me. We felt entirely at ease and confident in their abilities, thanks to their exceptional work ethic and respect for our belongings. They were compassionate, caring, and considerate, and they genuinely cared about the distress we were feeling. When you find yourself in such situations, you need professional help, but you also want someone who can be empathetic, kind, and respectful, all of which were traits that we witnessed with Property Recovery 911.

The team at Property Rescue 911 was a blessing when they removed the mold left behind by my neighbor's drain pipe incident. Their exceptional work didn't just stop at cleaning up the water damage - they were also able to rebuild and restore my property completely. Though I hope I never have to face water and mold issues again, I would absolutely rely on Property Rescue 911 if necessary. Working with Paul Messa and his team (John, Jimmy, Danny, and Noe) was an outstanding experience from start to finish in terms of their work quality and performance. I am grateful for all of them and appreciate their efforts from the bottom of my heart.

Paul demonstrated exceptional punctuality, flexibility to our schedule, and attentiveness. He exhibited great attention to detail in examining our water dilemma and exhibited a remarkable level of expertise. We wholeheartedly endorse him!

I had a great experience with Property Recovery 911's service for water damage. Their team was very professional, tidy and punctual, and their assistance navigating the insurance process was invaluable. They were even willing to help me communicate with my insurance company over the phone. I am very satisfied with their work and would definitely call on them again if I ever need help with water damage in the future. Thanks a lot to the team at Property Recovery 911!

Paul and his team exhibited exceptional performance in their work. Their output was not only impeccable, but they also demonstrated efficiency in completing their tasks. One of the highlights of their service was their ability to assist me in identifying my water infiltration issue, and they promptly worked on it before it exacerbated. I strongly endorse them for any of your future endeavors.