R & L Glass Installation LLC

4.6 (28)
From Everett, WA
SinceAugust, 2021

About
As a small, family-owned business, we prioritize customer satisfaction over numbers and quantity. Our focus is on being flexible and considerate of our customers' time and financial situations, which sets us apart from larger corporations. Every day, we have the pleasure of meeting new customers and learning about their specific wants and needs. Our goal is to fulfill these requests and see the satisfaction on our customers' faces upon completion of our work. We value each and every review from our kind-hearted customers, who have experienced our dedication to providing top-quality service.
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Reviews

Service as described 4.6
Communication 4.6
Punctuality 4.6
NH
I was particularly amazed by how unobtrusive the installation was - one could hardly discern any alteration in the casings or framework. Heck, perhaps there were none at all!
November 30, 2022
AY
The quote was provided promptly and there was clear and prompt communication regarding the timeline and expectations. There was a slight delay due to COVID, but the installers were professional and did an excellent job.
October 19, 2022
DL
The estimate and start date were provided to us promptly, leaving me in a rush to obtain the necessary windows. Fortunately, the windows had been pre-sourced, making it possible for us to promptly secure a schedule. During the estimate, Randy provided valuable advice on the ideal window size for our desired window addition. The entire process was stress-free, resulting in the outcome we envisioned. My husband undertook the drywall task, while I attached a picture of the "shrunk" window designed to accommodate the kitchen expansion with corresponding cabinets, as well as the newly installed dining area window.
March 8, 2022
DT
Despite other glass companies' reluctance, R&L successfully completed a glass replacement project that involved nine large windows. Their installation work was exemplary, and the service was offered at a very reasonable rate. I highly recommend them.
October 5, 2021
EA
This family-run business offers unparalleled prices and service that cannot be matched. They have minimal overhead and inflated prices, making them the go-to choice for your remodeling needs. Our master bathroom remodel was a breeze, with the smoothest part being the window installation. From the initial consultation with Tasha & Nick to Randy's measurement verification and Mark & Terry's installation, the entire team was a pleasure to work with. Special thanks to Amy for her personalized communication and not using generic pitch emails. Despite our small project of only two windows, they went above and beyond to fulfill our special requests. We plan on using R&L to replace all of our windows later this year and highly recommend their services to everyone. Don't waste your money elsewhere, consult with R&L for your next project.
September 15, 2021