Omega Roofing, Inc.

Please note that all 5-star reviews on CrackerJack were posted on April 11, 2022. We engaged Omega in May 2022 and Gino provided an estimate. I was impressed with the proposal and agreed to send a 50% deposit via Zelle. However, Gino stopped responding to my messages and disappeared altogether. When I called the office, Larry, his father, was defensive and emphasized that Gino works out of Orlando despite me being in Coral Springs. He also defended Gino's unprofessionalism and explained that he had underbid my flat roof installation. Even though Larry agreed to complete the project, he couldn't provide a start date. I tried to contact Larry for over a month to schedule the installation. Although I was patient, he was unmoved and accused me of taking advantage of them even though they had underbid the job. Finally, 1.5 months later, the job was completed and the quality of the work was good. However, I noticed that some barrel tiles were not nailed back down, and Larry told me he didn't handle tile jobs. I waited patiently for him to send someone else, but after a month, he rudely accused me of mistreating them and threatened that I wouldn't receive support for warranty work. I left a message conveying my frustration, telling him I would leave a review of their services and that they required customer service training desperately. He then promised to send someone to fix the tiles, which they ultimately did. Although the work was acceptable, the process was trying and time-consuming. I cannot recommend Omega Roofing, as they were difficult to deal with and often had excuses and rude behavior. It's disappointing that a company owned by the Doral Roof Inspector would provide subpar service.

In my family room, there was a leakage on my roof. During the late hours of the day, I contacted omega roofing who promptly came and resolved the issue. I intend to avail their services again in the future.

The roof of my house was in dire need of replacement. I contacted Omega Roofing and they offered me a comprehensive quote that also included a full warranty. I agreed to the terms, and they began the job immediately, completing it within two days. The outcome was superb, and they even mended my dad's roof. I will undoubtedly store their contact for any future roofing requirements.

My commercial property suffered from multiple roof leaks and rotted wood in various spots, indicating a clear need for a new roof. When I contacted the roofers, they swiftly provided an estimate for a complete replacement that included a 20-year warranty. After reviewing the estimate, I signed the agreement a week later and the new roof was installed expertly and with great care.

There were various areas in my roof where water was seeping through. I called upon the services of Omega Roofing who provided me with an affordable package to fix the leaks with a warranty. Once we agreed on the price, they began work immediately the next day. Since then, all leaks have ceased, and I am highly pleased with their exceptional work!