Lonestar Restoration Services

Since my home's common living area suffered extensive water damage from an unforeseen flood, I contacted multiple mitigation companies to solve the issue. Lonestar Restoration Services was exceptional from the initial interaction. Their office staff is compassionate and accommodating towards the problems they can solve, and forthright in their limitations, ensuring transparency at every step. They promptly facilitated a walk-through assessment to gauge the full extent of the damage and offered an acceptable rough estimate, with the caveat that the final cost could change based on the depth of the water damage concealed within the walls. After hiring them, Lonestar responded to my queries and concerns without delay, even working within my budget and assisting me with insurance. Their prompt and excellent work is commendable and highly recommended. These are genuine people who truly care. Thank you, Lonestar!

When a hose connecting my washer to the wall ruptured, water started pouring dramatically. Promptly, Lonestar responded to my call and arrived within a couple of hours of being contacted. Eric provided comprehensive explanations throughout the entire process, from the mitigation phase to the restoration phase. Charlotte also gave me a friendly and helpful demeanor. The laundry room and the baseboards that needed fixing now look like new. I am delighted with the outcome and would contact them again if necessary. Lonestar did an exceptional job, and I am grateful.

After experiencing a significant flooding situation, Lonestar's team did an outstanding job in repairing and reconstructing our residence. We're delighted to have relocated back home, with some betterments made as well! Not only that, but I also sought Lonestar's service when my father's dwelling sustained water damage, and I can honestly say that Lonestar covered all the necessary procedures of water mitigation as well as rebuilding. I would highly recommend their service.

Upon arriving home, I discovered a water heater leak and promptly contacted Lonestar Restoration Services. Within an hour, Charlotte dispatched a skilled technician to assist us. Their efficient and professional crew performed excellent work. They completely eradicated all damages and ensured everything was completely dried out. Lonestar Restoration Services provided exceptional assistance during a crucial time. I extend my sincere gratitude to them for their services.

Eric and his crew deserve our thanks for preventing mold growth, which would not have been covered by our insurance. They did an exceptional job, not just with the drying-out process, but also with the demolition and restoration of our property to its original condition. Lonestar went the extra mile by taking care of the build-back, making it easy for us, and eliminating the need for multiple contractors in our home.