FlooredAtHome

Initially, Paul and Jared demonstrated exemplary professionalism, courtesy, expertise, and friendliness that surpassed all expectations. Their extraordinary insight rightfully rescued me from an unwise flooring option that could have resulted in a substantial financial loss. As a novice homebuyer, I have encountered numerous tradespeople who complete jobs without any regard for the durability of the outcome. In contrast, FlooredAtHome was a breath of fresh air, devoted to guaranteeing that the job was completed accurately, expeditiously, and beautifully. Confidently, I established that hardwood flooring was the optimal choice for my abode and unequivocally believe that FlooredAtHome was the perfect choice for its installation. I would rehire them immediately for any subsequent undertakings and suggest that you do the same.

We recently purchased a house with two carpeted bedrooms. Surprisingly, we uncovered tiles beneath the carpet in one of the rooms, which led to the discovery of beautiful hardwood flooring underneath. We reached out to Josh, who promptly gave us a fair quote. In order to save money, my spouse and I removed the carpet and tiles ourselves. Despite my initial nervousness due to the significant amount of glue left behind, their skillful technique surprised us. In just a few hours, both rooms were transformed and gleamed like new. We initially did not plan to redo our hallway, but after completing the rooms, the transition was not to our liking. Josh graciously offered to send his team back the following week to refinish the hallway space. The end result exceeded our expectations and we highly recommend them to others. When the time comes for our main floors to be refinished, we plan to use their services again without hesitation.

Floored At Home carried out a remarkable job refinishing the hard wood floors in our 1,800 square foot residence in Westchester, NY. From the outset, their planning and execution were precise and professional. Their pricing was competitive, and there were no surprises. They performed sanding, staining, and poly procedures beautifully and expeditiously. Every step of the way was explained to us, and we were presented with various options. Notably, they were responsive and easily accessible. This review emanates from my immense satisfaction, and I was informed that they intend to feature pictures of my floor on their website. All things considered, I'm overjoyed with the quality of work Floored At Home executed, and I strongly urge you to seek their services for any flooring job you have.

Several floor refinishers had informed me that our 130 year old floors were beyond repair. However, an email from the Floored At Home team gave me hope. Their opening line, "This sounds like a great project," convinced me that they were the right team for the job. Their work exceeded my expectations, as they fixed loose boards and replaced splintered ones with new pine that blended flawlessly with the old wood. Zoltan, Peter, and Paul displayed expertise and reverence for preserving history. I highly recommend their services. *** I am unsure why my pictures appear rotated.

To begin with, I must say that the floors turned out great and the workers were very polite. However, there were several issues related to communication, miscommunication, and contradictory communication. This company has too many unnecessary middlemen and has created its own bureaucracy. For instance, one of the middlemen kept insisting that the floors needed to be sanded with a 110V machine due to the lack of 220V current in my apartment. This would have made the job less efficient and the results might not have been good had I attempted to change the color of the floor. I provided information on how to get 220V out of a 110V service panel and, after a week of back-and-forth, they finally agreed to do it. This should have been common knowledge for professionals, as I found out later that this is a common issue in my building complex. There was also confusion regarding the brand of polyurethane they would use. Bona was initially recommended and included in the proposal price, but during the job, they informed me that they would be using Loba Easy instead. They insisted that it was just as good, but since Bona was the better product, I had to go back-and-forth with the middleman to ensure they used it - which they did, but at an extra cost. There were numerous other examples of these issues throughout the process, which made me grateful that I was on vacation and could manage things as I did. While the floors did turn out nicely, this company charges top dollar and I would not use them again. They may be more accustomed to handling bigger jobs, but that is just speculation on my part. I have given them an extra star for the end result, but overall, I would not recommend this company.