Floor It And More LLC

Their performance was incredible. They were extremely proficient, excellent at communication, always prompt. They completed the task within the agreed timeline. The quality of their work is exquisite.

We are extremely pleased with the job! The team he led put in fresh porcelain tiles on the floor and constructed a tiled shower. They ensured that all leveling, cuts, and corners were immaculate, producing results that left us highly satisfied!

The work carried out by Flavio and his team for me was exceptional! Their professionalism and attention to detail were commendable and I am extremely pleased with the final result!

The quality of work is highly unprofessional. The bathtub has been damaged and the tile work does not meet professional standards. Despite this, the individual demands payment without making any corrections to the unprofessional work. They have refused to even acknowledge the subpar tile work. Additionally, the individual has proven to be quite rude and difficult to work with. Based on this experience, I would not recommend this company.

Initially, I spotted a random Facebook ad, which I disregarded for a couple of days. However, my spouse and I subsequently decided to reach out to Floor it and More, prompting me to send a message to them. The response was prompt, and we agreed to arrange a meeting at our house at my convenience due to my work schedule. The owner, Flavio, conducted measurements during our meeting and provided me with a quote, which we reviewed on the same night with my wife. Although it exceeded our budget, I was impressed by Flavio's punctuality, honesty, and sincerity, and I didn't immediately dismiss him. After several days, my wife inquired if I had found a flooring contractor, to which I replied negatively, citing that I had an excellent first impression of Flavio despite the budget constraint. Eventually, I contacted Flavio, left a voicemail explaining that I couldn't accommodate his initial quote, and would have to pass. However, Flavio's response was remarkable, as he called me back and demonstrated exceptional customer service by offering to adjust his quote to fit my budget without compromising quality. Additionally, Flavio's wife, Wendi, offered support by explaining that Flavio was genuinely interested in helping us achieve our dream flooring. We agreed on a start date, and to my surprise, the team arrived promptly and worked even on weekends and holidays. We were satisfied with the results, and Flavio went above and beyond by even helping us remodel our bathroom, which was also within our budget. The team also worked on small details, including the out-of-scope jobs, leaving us impressed with their dedication. In conclusion, we are delighted to report an exceptional experience with Flavio and Wendi at Floor it and More. Thank you for exceeding our expectations!