Darrow Heating and Cooling Inc

We were completely overwhelmed with our malfunctioning unit and didn't know where to turn. Feeling helpless, I took to CrackerJack one evening in search of dependable assistance, hoping to find someone with favorable reviews. By a stroke of luck, I received a prompt reply from Darrow after sending a message. Not only was I surprised to hear back so quickly, but also he offered a free consultation and an appointment as soon as the next morning. Chad, who is an exceptional individual, takes pride in his work and is straightforward with his customers. When we received the wrong unit, he personally traveled to Alabama to retrieve the correct one so we wouldn't have to endure another day's heat. Despite a terrible storm that roared through the area during installation, Chad persevered so that we could enjoy the cooling effects of the new unit before he departed that night. He returned the following day to complete the job and ensure everything was properly functioning before leaving. Given our experience, I have no reservation about recommending Darrow to my loved ones. I am confident that he would provide the same level of care to them as he did to us!

The technician's promptness and adept handling of our request was greatly appreciated. His professionalism did not go unnoticed.

You'll be doing yourself a favor by hiring these individuals. They're committed to their promises and always go above and beyond, regardless of any unexpected challenges. Despite providing meticulous work, their prices are fair. From now on, I plan to rely on them for any repairs or standard heating and air conditioning upkeep. The prominent companies are now a thing of the past for me.

After I called in tardily, they picked up the phone and reserved an appointment for me the next day. The technician arrived punctually and demonstrated noteworthy professionalism. He promptly identified the problem and offered me various solutions. Their pricing was reasonable, and they guarantee their services. I highly recommend this excellent company and its skilled technicians.

He exhibited a great work ethic and was extremely helpful whilst inspecting my AC. Additionally, he provided steps on how to cut down my bill. Overall, I am very pleased.