Vortex Heating & Cooling

Bill's service was incredible! He arrived promptly and swiftly identified the issue within a mere 30 seconds. Being without AC for almost two days was unbearable, especially living in the hot state of Florida. However, Bill promptly resolved the problem and even provided a detailed explanation of the procedure. I highly recommend Bill and his team. Going forward, he will be my primary contact for any AC related issues.

Vortex has been exceptional throughout the entire process with Bill and his crew, and I strongly endorse them for their outstanding value and quality!

My suggestion would be to opt for Vortex. They executed an excellent job of replacing our outdated AC unit and ductwork, which saved us a lot of time.

Bill eagerly offered his help as his initial response. Upon arriving at the start of his designated time window, he efficiently identified the root of the problem while taking the time to address my inquiries and provide explanations about his procedure. Unlike other well-known brands, he was able to replace solely the defective component without trying to persuade me to purchase an entirely new unit. Bill and his company have earned my loyalty, and I will not consider any other options. His commendable conduct, courtesy, and willingness to answer my questions, all while providing top-notch service at an affordable price, was truly exceptional. There is no need to search any further, Vortex Heating and Cooling, and Bill is undoubtedly the ultimate choice.

The technician arrived promptly and fulfilled his responsibilities. He also provided clarification on necessary work and demonstrated the outcome. In addition, he tidied up after completing the task. Upon completion, he offered information on their a/c services, which was suitable. We are content with their service and would suggest them to others. S. Webb