Zoom Drain

I had an excellent encounter with Zoom Drain. The scheduling process was efficient. The technician conducted himself in a highly professional and informed manner, providing a fast and cost-effective remedy to my floor drain's unpleasant odor.

The professional arrived punctually and conducted a thorough examination of both the interior and exterior of the house. They provided recommendations for resolving the odor issue, which appeared to have been masked by the water that we had flushed down the drain. The pro recommended an enzyme-based treatment. Despite the fact that there was little work to be done, the estimator did not charge us for their on-site evaluation. I voluntarily offered a modest gratuity as a sign of appreciation. I am delighted with the online booking and on-site communication, as well as the service provider's professionalism and expertise.

Getting an appointment was hassle-free, and the technician arrived promptly to provide an estimate. However, the cost quoted for clearing a clogged bathtub drain was exorbitant at $350. Consequently, we managed to unclog the drain ourselves within just 15 minutes.

The entire Zoom team, including Jordan, delivered exceptional service. They were courteous, considerate, efficient, and provided excellent customer support. I would gladly seek their assistance for our future plumbing needs.

The professional exhibited excellent communication with regards to addressing my pop up drain concern, presenting three distinct options for repair. The task was efficiently completed, and there has been no recurrence of any problems over the course of a week. I highly recommend this service provider.