Mac appliances & services
5.0
(467)
From
Decatur, GA
SinceOctober, 2021
About
Greetings, I am Matthew. I have been involved in appliance maintenance and sales for approximately a decade while working at my family's business. I aspire to establish my own company and expand my horizons. My dependable nature and affordable rates can be vouched for.Profile isn't claimed yet
Reviews
NH
Nicole H.
With utmost professionalism and expertise, Mac expertly resolved issues with my washer. Prior to his arrival, he speculated the root of the issue, which as it turned out, was accurate. He promptly arrived at the designated time and quickly repaired my washer. I am thoroughly satisfied with his service and would not hesitate to enlist his expertise for future repairs. Don't hesitate to give him a call, you won't regret it!
March 14, 2023
AG
Amanda G.
Mac Appliances and Services left a deep impression on me as they conducted detailed research on my problem prior to committing to it. Their punctuality, quickness, and efficiency also impressed me greatly. Despite the suspicion that I needed to replace my washer, they chose to invest in repairing it at an affordable price, for which I am truly grateful.
February 20, 2023
NJ
Nicholas J.
Matthew displayed exceptional professionalism, courtesy, and thoroughness in his repair service. His transparency made it easy to understand the pricing, and he resolved my washer issue quickly. Without hesitation, I would re-employ his services in the future.
February 11, 2023
RM
Ryan M.
When my dryer broke down, I felt apprehensive about hiring a stranger from CrackerJack to repair it. However, my first conversation with Matthew put me at ease. He came across as knowledgeable, trustworthy, and sincere about resolving my problem rather than simply making money. He demonstrated professionalism, responsiveness, and punctuality throughout the process. I was impressed with his expertise in appliances and how quickly he changed the belt. He was thorough and ensured the job was well-done, leaving my laundry room in a better state than when he arrived. I give Matthew 10 stars for his outstanding service! If you're hesitant about hiring a repairman, like I was, then I highly recommend him. With Matthew's help, any future appliance issues will be a relief to fix instead of a source of stress.
December 13, 2022
WG
William G.
From start to finish, the service provided was of exceptional quality. The technician was punctual and communicative, informing me of each step in the process. Additionally, he displayed a high level of respect and courtesy throughout the entirety of the service. As a result, I will be recommending him to others and sharing my positive experience on our local NEXTDOOR forum. As a satisfied customer, I would like to extend my gratitude to Matthew for his much-needed assistance. As a military family, it can be difficult to establish trust with new repair personnel; however, the decision to opt for Mac appliances and services proved to be the right one. Our persistent laundry odor is now a thing of the past, and we couldn't be happier. Thank you for the fantastic service, Matthew - your efforts did not go unnoticed!
December 9, 2022