HelloTech
5.0
(10)
From
Salt Lake City, UT
SinceOctober, 2021
About
With a flat rate for service, HelloTech ensures pricing that is upfront, fair and transparent. We eliminate the frustration of 4-hour windows by allowing our customers to choose the time that suits them best for in-home tech solutions.As an on-demand tech support service, HelloTech employs vetted and background checked techs to effectively deliver quality in-home and online services. Our techs are committed to providing customers with top-notch service and excellent tech training.
We are proud to be one of America's largest tech support companies, with customers nationwide. We guarantee our services and are dedicated to providing the best possible customer experience.
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Reviews
MP
Michael P.
on HelloTech
The utilization of Geekatoo was a novel encounter for me, and I was content with the dispatched technician. Ben T. displayed excellent amiability and fixed my computer proficiently, ultimately providing a prompt restoration of its functionality.
August 28, 2022
WW
William W.
on HelloTech
Geekatoo's Mike, my personal tech expert, is truly exceptional. He dedicated a solid 5 hours of his time to resolving my printer issue, commencing on Friday and even following up on Saturday morning until it was completely resolved. I wholeheartedly endorse Geekatoo to anyone seeking reliable tech services, as they have consistently exceeded my expectations.
May 29, 2022
AK
Amanda K.
on HelloTech
The service rendered was absolutely exceptional! The team was speedy, congenial, and effective. Comparing to the other group of Geeks, this one is far quicker and affordable. I strongly endorse this service!
February 17, 2022
JR
Justin R.
on HelloTech
Gail DeLane expressed her satisfaction with Chris's work, stating that he was excellent. Chris was responsive, reachable and punctual. He had an amiable disposition and extensive knowledge, which he communicated effectively. Gail felt confident in his abilities to complete the task. In summary, it was a positive experience for her. Sincerely, Gail DeLane.
January 25, 2022
KS
Kayla S.
on HelloTech
Upon entering our information online, our "Geek" promptly contacted us and arranged for the earliest appointment possible. Unfortunately, he encountered unexpected traffic on the morning of the meeting and thus called us half an hour prior to the scheduled time to inform us of a 20-minute delay, repeatedly expressing his remorse for the inconvenience caused.
Upon arrival, he immediately attended to the first problem which took only 30 minutes to fix. Following this, we encountered an unrelated issue; nevertheless, he expertly resolved it.
Later, we noticed that our cloud files were not displaying which he resolved with remarkable speed - 30 seconds! Our coworker arrived next with major issues on her computer. Despite being more than what he had probably anticipated, our "Geek" tackled every issue with finesse, finally resolving everything within an hour.
His grace, kindness, and expertise are admirable. Without a doubt, we would rehire him.
January 21, 2022