Aquatic Gardens Custom Pond Design & Installation

The service provided was exceptional as the servicemen dedicated a considerable amount of time to our project, resulting in complete satisfaction. They also offered valuable advice on pond maintenance, and the cost was reasonable despite the project taking longer than expected. We highly recommend this company to anyone with a backyard pond.

The water feature I owned appeared to have a leakage issue and required some cleaning attention. Hence, I reached out to Aquatic Gardens Custom Pond Designs & Installation and hired their business run by a father and son duo, Thomas and Tom Tripp. They thoroughly cleaned the water feature and examined the liner for damages; however, none were identified. Moreover, Mr. Tripp had offered some valuable suggestions regarding water addition frequencies, vegetation maintenance, and the pump size relative to the feature volume and slope. I have been monitoring the situation since his suggestions and believe he might be correct. Overall, I am pleased with their expertise, follow-up, and service, and will consider hiring them again.

Upon arrival, they swiftly identified the issue as a stream leak and promptly resolved it. Moreover, they provided supplementary services, such as rearranging the placement of rocks and plants, to enhance the aesthetic appeal of the water garden.

The fish pond that accompanied my newly acquired house was in a filthy state but Thomas rose to the occasion and executed a splendid deep clean. Moreover, his willingness to educate me about pond care and maintenance was greatly admired. Consequently, I now possess comprehensive knowledge about my pond system and was able to implement his suggested enhancements independently. The cost of his services was budget-friendly for the quality of the work and knowledge shared. An impeccable rating of 10/10!

Despite everyone's busy schedules, this company was the only ones who maintained open communication with me and remained honest about their availability. They took the time to visit my pond and waterfalls when they got a momentary break. Unlike other companies, they responded to my messages and stayed in touch. Additionally, they provided an estimated time of arrival. The two men who came were cordial, and it was a pleasure meeting them. I felt at ease with them, and I am willing to wait for them to begin the work at their convenience.