White Hat Services (dba of W H C S Ltd)

5.0 (195)
From Elgin, IL
SinceNovember, 2021
About
I excel at providing personalized solutions to meet each client's needs. With my expertise and tools, I can complete installations efficiently and with minimal interference. My estimates are typically lower after seeing the site firsthand.

I take pleasure in performing computer repairs and virus removals, enjoying the challenge and satisfaction of seeing happy clients. TV installations are crucial to the aesthetic appeal of a room, and I prioritize meeting my client's preferences.

Teaching effective computer usage, particularly with MSFT Office, is incredibly fulfilling for me. Recently, I have been focused on repairing larger TV sets over 45 inches. However, repairing TVs under 44 inches is not cost-effective and can be a waste of money for you.

Please note that cracked TV screens cannot be fixed, as they are a significant and expensive component of the TV. I can assist if the damage occurred during an insured move and provide an insurance evaluation letter for a fee.

Additionally, I can help with any PC program and teach you how to use specific software.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
CA
With a broken computer screen, I sought James' assistance for replacement. He aided me in locating the ideal screen for a reasonable cost and even aided in repairing it. His pricing was competitive, and his aid was beneficial.
March 12, 2023
RW
Our 11-year-old Samsung previously received top-notch repair from Jim, and it ran smoothly for several months. However, a different component failed eventually. Jim assessed the current predicament and advised us that it was likely best to cease investing in it. We value his candid and competent judgment and look forward to his assistance in assembling and configuring our brand-new television in the future.
September 24, 2022
RS
The service provided was exceptional. When I reached out regarding my non-functioning Samsung TV, they promptly scheduled an appointment and analyzed the issue, spending significant time conducting thorough tests. From the start, they were honest about the possibility of not being able to repair the device or if it would be worth the effort. Ultimately, it was concluded that the TV could not be fixed.
August 6, 2022
JW
Great work! I am highly satisfied with the service provided by White Hat Computer Support. James displays exceptional expertise and professionalism.
January 19, 2022
AD
Unable to access my computer due to a password issue, I sought assistance from Jim. To my delight, he resolved the issue promptly, on the same day I contacted him. I have decided to rely on his expertise for any future problems.
December 28, 2021