9th Island Pool and Spa Services, LLC

4.2 (169)
From Henderson, NV
SinceNovember, 2021

About
Are you tired of unreliable pool companies sending random technicians to service your pool every week? Look no further than Professional Pool Service! As a CPO certified, licensed, and insured company with a BBB accreditation, we pride ourselves on providing top-notch service. Unlike other companies, we guarantee that the owner will be the one showing up to service your pool every time.

Our weekly 9 point checklist includes everything from brushing and vacuuming to chemical level testing and equipment inspections. We also offer repairs, one-time cleanups, pool school and more. Our goal is to make pool ownership a stress-free experience by ensuring that your pool is always clean, safe, and algae-free.

We stay up to date on the latest pool care products in order to provide you with the highest quality service. Our system allows us to spend the proper amount of time at your pool, giving it the attention it deserves. We are happy to offer senior citizen and military discounts and a referral program as well.

At Professional Pool Service, we take our relationships with customers seriously and aim to provide the best service possible. Plus, we enjoy being around pools and kids so we see this as a long-term business venture. Don’t hesitate, call today for a free water quality consultation and experience the difference a professional pool service can make!
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Reviews

Service as described 5.0
Communication 4.4
Punctuality 3.2
JA
Although we are newcomers to 9th Island Pool and Spa Services, we cannot speak highly enough of Thomas's work. He has been prompt in his responses and has meticulously cleaned our pool, leaving us thoroughly satisfied. Additionally, he has provided valuable recommendations for enhancing the ongoing maintenance of our pool.
March 2, 2023
BH
With only a brief duration of servicing my pool, Thomas has already shown his excellence. The pool looks significantly improved after his work, and he even takes the time to email a detailed report on the service he provided, including pictures and added chemicals. It's exceedingly professional and valuable! Discovering him has been a delightful experience, and we anticipate maintaining a fruitful business relationship with him for a considerable amount of time.
July 23, 2022
SR
After discovering Thomas on CrackerJack and reading the plethora of positive reviews, I decided to give him a chance. With numerous 5-star ratings, I assumed he was highly proficient in his work. My assumption was correct; Thomas is exceptionally attentive to my phone calls and texts, and I appreciate the follow-up emails after maintenance. My pool also looks immaculate. I would wholeheartedly recommend him to anyone in search of quality pool service.
June 6, 2022
SG
Upon arrival, Thomas identified the hindrances preventing my pool from heating optimally. He proceeded to cleanse my filters and expertly elucidated how to operate my system, patiently answering all my queries. I am delighted to have found a reliable maintenance specialist!
May 4, 2022
JY
Just last night, I used the services of 9th Island Pool Services. I was feeling stressed and Thomas, the owner, came out after hours to help. However, upon arriving at my vacation home today, I discovered that my pool was green, indicating that my regular pool service from Marc's Pool Service had not done anything for several weeks, despite being paid to visit weekly and having visited just that day. Thomas arrived after hours and efficiently did what my regular pool service was supposed to do, completing the entire job despite it being late. He did a remarkable job, and while their prices are reasonable, I learned that going with the cheapest option like Marc's Pool Service could result in little to no results and even cigarette butts in your pool. Overall, I highly recommend 9th Island Pool Services and suggest calling Thomas if you want the job done right.
April 7, 2022