Mark Wilkinson Appliance Repair

4.6 (59)
From Kenosha, WI
SinceNovember, 2021

About
I come from a generation where business owners had a personal relationship with their customers. They made an effort to know them by their first names and valued their patronage. A warm smile, inquiries about their family and pets were commonplace. It's this old-school approach that sets me apart from my contemporaries.

In my line of work, I have the pleasure of meeting some wonderful people every day. It gives me immense satisfaction to be of assistance to them at a reasonable price. Providing a personalized touch of customer service is something I take pride in. I genuinely appreciate their trust in me and the fact that they chose me over other businesses. I'm grateful for every opportunity they give me to serve them and convey the same to them.
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Reviews

Service as described 4.6
Communication 4.6
Punctuality 4.6
MK
At 9 am today, Mark arrived and assessed the required part. He had to travel nearly to Chicago to obtain it, but he succeeded in installing it and finishing the task by 4 pm. There were no freight fees, and he only made one service call. He was extremely content.
March 28, 2023
JB
Exceptional achievement accomplished swiftly and within a limited schedule. Absolutely unbeatable.
December 4, 2022
MW
The employee provided great assistance and was pleasant to work with. I plan to use their services in the future.
September 15, 2022
MS
After diagnosing the issue, two potential solutions were identified. The less expensive and faster of the two options was selected, a component was ordered, and it was installed but regrettably, the problem persisted. As the technician would be unavailable for several days, I decided to seek alternate repair services. Mark, on the other hand, was quick, friendly, and extensively deliberated on the problem and viable remedies with me. I would undoubtedly contact him again.
March 21, 2022
MR
The service provided was prompt and reasonably priced. The professional gave a comprehensive explanation of the issue encountered and advised me on how to prevent similar occurrences in the future. I am immensely grateful for your assistance!
December 14, 2021