Fen’s cleaning service

4.3 (22)
From Elk Grove, CA
SinceAugust, 2022

About
Greetings! With years of experience in hotel room service and house cleaning, both my mother and I bring along our own set of organic cleaning tools that do not leave an unpleasant taste. In addition, we are pleased to offer free laundry service, dry clothes, and bedding replacement. You can also count on us to provide cleaning and high-temperature disinfection of kitchen utensils. Although our English may not be perfect, we commit to delivering our best service to you. 😊
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Reviews

Service as described 4.9
Communication 3.6
Punctuality 4.3
JN
Fen arrived punctually and efficiently tidied up my mother-in-law's flat. She displayed a considerate demeanor and accomplished all the tasks I requested. Remarkably, it only took her four hours to clean the whole two-bedroom unit.
January 28, 2023
KC
Fen and her mother exhibit a great deal of amicability. They arrived punctually and finished the cleaning within the expected time frame. The house is remarkably spotless, with even the minutest details taken into account. I would certainly re-engage their services.
October 19, 2022
BK
Brittany K.
While assisting my sister with her move, I was fortunate to locate a cleaning service available on a Friday evening. The service provider demonstrated great flexibility and kept us informed throughout the process. They worked tirelessly, even extending their stay to secure the clean and empty house on our behalf. The landlords arrived early the following day and were pleased with the pristine condition of the house.
October 19, 2022
JT
Jessica T.
Despite their great job, the house cleaner claims I paid twice due to a language barrier. They informed me that I could use Venmo as payment and I promptly scanned their account to send the payment. However, they messaged me 15 minutes later to inform me that they had already received payment from my previous card on file. Though I do not believe it was intentional, we are currently in communication via text message. The cleaner suggested that I retrieve my refund via Venmo, but that is impossible as the money has already been transmitted to them. Instead, I have requested that they Venmo the money back to me. At present, I have yet to receive a response. Any assistance would be appreciated.
October 16, 2022
NG
Nicholas G.
They worked very hard! The room was in a very dirty condition and they invested over 3 hours in thorough cleaning. Consequently, our house became much better.
September 12, 2022