Alta Pest Control DC
4.1
(14)
From
Sterling, VA
SinceOctober, 2021
About
Alta Pest Control, owned and operated by three local brothers in Sterling, provides eco-friendly pest control options. Say goodbye to ants in your kitchen and wasps in your yard without harsh chemicals. Our priority is solving your pest problem with minimum impact on the environment. We use only low impact products that are safe for pets and people. Within 48 hours, our team will be on site after you call us. Plus, our customers receiving preventative treatments will receive unlimited free re-services in case of recurring pest issues.We handle a variety of pests such as ants, spiders, ticks, fleas, wasps, stinkbugs, and more. We also specialize in treatment options for aphids, slugs and snails, rats and mice, and German cockroaches.
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Reviews
JM
Justin M.
ALTA Pest Control was hired by me to service my parents' house, but I regret my decision now. They failed to return my monthly charges and the initial $250 payment I made for treating the German roach infestation. Their inability to provide the service as per the agreement for which they received a huge sum is frustrating. Despite having knowledge of severe German roach infestation, they didn't offer the required service to get rid of the pests.
After scrutinizing the services provided, products used, and the process followed, I approached the manager for a thorough German roach service. However, my request soon turned into an argument from the service providers' side. Finally, they agreed to be a little more thorough and promised to maintain this level of service at least quarterly. But to our dismay, Alta Pest Control was a no-show on many occasions.
After several attempts to resolve the issue, the manager canceled our service and refused to return the $250, stating that the amount was used to buy products for our house. Also, they didn't return the entire monthly charge. Despite canceling the first time, they tried to get us back, and we signed up again in the hope that they would keep their promises. But unfortunately, they were a no-show again and didn't even return the $250.
My parents' house is still infested with German roaches and other pests. However, Alta has quit, leaving our house in a terrible condition and taking a good chunk of our money. I would never recommend Alta Pest Control to anyone, and people should not fall prey to their false promises. It is crucial to ask the right questions about the product, services, and areas covered before hiring a pest control service.
March 31, 2023
CR
Courtney R.
Extremely proficient and prompt. Elaborates thoroughly with comprehensive explanations.
October 24, 2022
JG
Jessica G.
This professional is outstanding. They respond promptly and produce work of high quality. I highly recommend them!
June 10, 2022
JS
Jonathan S.
Every technician has displayed professionalism and I have observed excellent outcomes. I recommended their services to my brother, and now he also avails them.
February 2, 2022
AW
Ashley W.
Alta provided me with highly professional assistance in addressing my spider problem. They guided me through the entire process and arranged for a pest control service. Despite the potentially daunting nature of pest control, this company made it hassle-free and convenient.
February 2, 2022