Olsen Computer Repair

4.6 (17)
From Port Saint Lucie, FL
SinceSeptember, 2021

About
Our top priority at The IT Guys is providing exceptional customer service, ensuring that your needs always come first. When it comes to computer repairs, we never cut corners. Our specialties include virus removals done remotely, new computer setups, software installation, and troubleshooting of current applications. We are skilled in Windows products and also provide services for mobile devices. As passionate professionals, we offer extensive PowerShell scripting to help you automate anything you need. Our ultimate goal is to ensure a safe PC experience for all our clients.

We handle a diverse range of software and hardware issues, and we guarantee fast and reliable same-day fixes (provided the necessary parts are in stock). Our areas of expertise include booting issues, server software, PowerShell scripting, Office 365, Office suite applications, hardware and software troubleshooting, and much more. We also provide remote support for all Windows-related concerns, and our data recovery services help clients retrieve important files from damaged disks.

Our business packages are designed for clients looking for support throughout the month, guaranteeing patched and compliant PCs on a daily basis. We also offer recycling services to dispose of older computer hardware and data transfer to local USB drives. Additionally, we provide remote management services for businesses looking to have their PCs efficiently managed and maintained.

Please note that same-day turnarounds are subject to parts availability, and physical repair or touch-up services require you to ensure our presence in your area.
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Reviews

Service as described 4.5
Communication 4.4
Punctuality 4.9
MN
Michael N.
My computer crashed right when I needed it most - during tax season. It wouldn't even boot up. I reached out to the CrackerJack IT Guys and within a few hours, I received a response. Randy was able to come to my house and ran diagnostics on my machine. He took my PC with him and within less than 24 hours, he was able to replace the hard disk and restore everything. The following day, he even dropped it off to me. I was so happy to be back up and running, thanks to Randy's quick response and reasonable pricing. I'm grateful for the good find in PC support and I will definitely be using Randy's services again. Thank you!
April 16, 2023
JL
Jonathan L.
Fantastic! My husband's computer was showing a multitude of virus warning signals and Randy displayed exceptional patience while fixing the issue remotely in an organized and timely manner. I will definitely be asking him to work on my laptop next. A+!
January 12, 2023
JG
Joshua G.
Despite the extended duration of the job, Randy gave me a fixed price and remained true to it. He also kindly offered to assist with any future concerns after completing the project. Randy, a cordial and adept individual, was a pleasure to work with.
December 26, 2022
SK
Samantha K.
With an exceptional display of professionalism and courtesy, Randy meticulously expounded on the intricacies of his work. I unequivocally recommend his computer setup services to anyone in need.
December 18, 2022
JD
Jacob D.
Randy possessed exceptional expertise in handling my computer. A virus had infected my Google Chrome temporary cache, and he efficiently eliminated it to restore my system's functionality.
December 16, 2022