Ace Handyman Services

5.0 (9)
From Elgin, IL
SinceJanuary, 2022

About
Ace Handyman Services – Fox Valley is a franchise of Ace Hardware Corporation based in Elgin, Illinois. It is locally owned and operated, serving Kane and Southern McHenry Counties. Our team comprises bonded, insured, and background-checked multi-skilled craftsmen and craftswomen who strive to delight our customers. Visit our website to see the hundreds of 5-star customer reviews on platforms such as CrackerJack, Google, and RateAbiz.

What sets us apart is offering a single point of contact for all home and small business needs. You speak to a live person, who schedules the job, often within a couple of days, at a precise time and day, minimizing any wait times. Our craftsmen call you the night before and on the day of the job to keep you informed before, during, and after completion. All the work we do carries a 1-year warranty on our services and materials. We are a time-and-materials organization, with $140 per man hour for everything we do and a $70 trip charge for every job. We have a 2-hour minimum job requirement, and our rates remain consistent for all projects.

Our craftsmen accomplish many tasks quickly, so bundling projects is an efficient way to get things done. We bill in 15-minute increments for jobs that exceed two hours, thereby minimizing costs. Our rates are transparent, and we guarantee our work, unlike other contractors who charge less per hour but lack insurance or background checks.

At Ace Handyman Services, we are active members of your community, and our dedicated staff answers your calls or returns them promptly. Contact us today to learn more about our home and business packages that include simple upgrades, home enhancements, and other tasks to make your living and workspaces enjoyable.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
CT
Courtney T.
After being let down by a number of independent contractors who failed to show up or provide a quote, I turned to Ace Handyman Services. I found Kathy to be extremely helpful and thorough, taking the time to discuss all of my projects over the phone to gauge how long they would take. She explained the workings of their business to me, highlighting the fact that their craftsmen are employees rather than independent contractors. Thanks to her assistance, I was able to secure a quick and convenient appointment. Dylan, one of their craftsmen, was prompt, communicative, and flexible, which made for a very positive experience. Although the cost of Ace was higher than that of other contractors who had quoted me previously, I was willing to pay more due to their professionalism and competence.
March 28, 2023
BR
Brandon R.
To receive a quote for replacing my deck boards and hand rails, I contacted Dan and his team. Dan promptly arrived and provided me with a quote, keeping me informed and available to answer any queries. On the day of work, the team was punctual, and Dan briefed me on the task's scope. The outcome was outstanding! Although the completion took slightly longer than expected, it was partially my fault. I have enclosed photos of the previous and current appearances. These professionals are truly exceptional! I would strongly suggest them to anyone!
January 8, 2023
JH
Justin H.
We received great service from ACE handyman services as they replaced two front railings for us. Dan charged us a travel fee to take measurements, and we had some concerns because of the limited space on our petite porch. However, he suggested ways to make the current setup safer, and also assisted us in ordering the necessary items online, which were delivered to our doorstep in good time. Bud then came over and installed the railings within two days. We were extremely pleased with the level of responsiveness, patience and kindness accorded to us by everyone. Moreover, Bud's work was of exceptional quality, which is evident in the before and after photos provided. We would definitely use their services again.
January 4, 2023
RM
"Working with them is a breeze- straightforward, just, excellent communication."
August 12, 2022
RF
Rachel F.
As soon as I contacted them, they were fast and diligent in understanding our needs. They finished the task earlier than anticipated, and the outcome was of exceptional quality. I highly recommend their services!
April 13, 2022