Cappell Generator Services LLC

3.7 (6)
From Charlotte, NC
SinceAugust, 2021

About
With more than two decades of expertise in the Power Generation sector, Cappell Generator Services LLC is proud to be owned by a Veteran. We prioritize providing affordable, high-quality service that ensures our customers' satisfaction above all else.
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Reviews

Service as described 3.1
Communication 3.4
Punctuality 4.5
SW
Upon meeting Patrick, you immediately develop a liking for him and trust him with ease. When I required maintenance on my Generac, he displayed efficiency, punctuality and great communication skills. From now on, he is my preferred expert for any generator-related problems.
December 13, 2022
DM
From start to finish, Patrick demonstrated unwavering dedication in his work to get my generator up and running. Additionally, he executed an exceptional job in reducing my expenses. Moreover, as a veteran who served our nation, I appreciate his military service and outstanding respectful repair service. As one veteran to another, thank you for your service to our country and for resolving my issues with utmost professionalism. Warm regards, Stella.
May 28, 2022
LF
On August 2nd, he came to inspect our generator and teach us how to operate it. During his visit, he dismantled the radiator and some additional components. Since then, we have not received any communication from him despite sending two messages. Although it pains me to share this, his lack of professionalism is concerning. We wish you better fortune with him than we have had. Our generator remains idle under a tarp since he was supposed to provide an estimate for the replacement parts, yet we have yet to hear from him.
October 27, 2021
RG
Working with Patrick was an amazing experience; he was punctual and efficient. I am certain that I will continue to use his services in the future, as well as endorse him to others. His excellent problem-solving skills enabled him to analyze and repair my generator. Unlike other companies that I contacted, he did not charge a pricey diagnostic fee just to inform me about the issue. Kind Regards, Jim
September 14, 2021