National Floors

Robert and his team demonstrated exceptional efficiency and speed while completing the task. Their performance was impeccable as they executed the job to perfection. We obtained several estimates, and despite not having the lowest bid, Robert's craftsmanship was of the highest caliber.

After remodeling our kitchen, we realized that hardwood flooring was absent beneath the old cabinets. Nonetheless, Rob adeptly covered the exposed areas, and we were amazed by his work. Next, when we swap our old carpet for hardwood floors, we intend to approach him again for his services.

Robert demonstrated exceptional skill in his work on the apartment floor. I urgently required this job on my 2nd floor apartment due to the previous tenants wreaking havoc on the space. After our conversation, Robert promptly arrived the next day and labored tirelessly throughout the day to ensure the apartment was ready by Monday. I highly endorse Rob for any flooring services, given his expertise, amicability, and accommodating nature.

At National Floors, Robert LaPorte proved to be a consummate professional. We enlisted his help for three separate projects: the installation of cork tiles a la herringbone, laying engineered wood flooring, and sanding and finishing new maple flooring that needed to match our old maple flooring, which was of a different variety and very worn. We found Robert and his crew to be consistently punctual, dependable, and hardworking. Robert's knowledge of materials and finishing products is vast, and he has a keen eye for both the finer details and overall aesthetic of floors, walls, and furnishings in various spaces throughout our home. He was always attentive and eager to involve us every step of the way, patiently educating us and guiding us towards achieving the look we were after. Throughout the process, Robert treated our home with the same care and attention as he would his own, and we could not be more pleased with the end result -- which, by the way, is nothing short of remarkable!

Although Robert appeared knowledgeable about flooring and the process of repairing our hardwood floors, we were disappointed with his work. We initially hired him to replace some rotten wood under our fridge and refinish the entire floor to match the old and new flooring. However, we ran into problems right from the start as improper sanding left circles and divots that Robert had to revisit multiple times to fix. Things took a turn for the worse when we moved the fridge to plug in the water line and discovered that Robert did not replace all of the rotten wood, and the new wood he put in didn't match or fit properly, leaving a big hole in the floor. Furthermore, Robert did not follow through on his promise to apply varnish. When we pointed out these issues to him, he dismissed our concerns, called us "OCD," and suggested that other contractors would have simply used plywood under the fridge. He did not offer to rectify the situation. We feel cheated and misled by Robert, and now have no choice but to hire another flooring contractor to fix the issues that Robert failed to address properly the first time we paid him to do so.