Sensible Home Roofing Company

4.9 (14)
From Derry, NH
SinceSeptember, 2021

About
Introducing Will Medugno, the Owner

With over two decades of experience in the construction field, I've realized that genuine customer service is fading away in the contracting industry. I am determined to make a difference! Whether it's working on my own house or previous job sites, I put all of my efforts into each project and treat your house like it's my own. By incorporating modern technology like digital quoting, cutting-edge roofing software, and online payments, we uphold traditional values such as sealing the deal with a simple handshake.
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Reviews

Service as described 4.9
Communication 4.9
Punctuality 4.9
HC
The installation of the roof for both my house and garage by Will and his team was outstanding. The new roof looks amazing. From start to finish, it was a delightful experience working with Will as he took into consideration my schedule for the removal of old solar panels and installation of a new system. In addition, his crew were punctual, diligent, kind, and left the area spotless after completion.
December 4, 2022
AH
Will and his team accomplished remarkable results on a challenging task. He demonstrated exceptional communication skills and executed the work with utmost efficiency. I wholeheartedly endorse him to anyone seeking skylight replacement services.
May 3, 2022
ES
Will and his crew exceeded my expectations, and my gratitude towards them cannot be expressed enough. I had a disastrous experience with a previous, unlicensed and uninsured roofing contractor who had installed a subpar roof just two years ago. Unfortunately, the warranty was worthless, leaving me in a difficult position. USAA dispatched Will to inspect my roof for insurance claims, and he conducted himself with utmost professionalism and honesty. After conversing with him, I was certain that I wanted to engage his services to fix my roof. As a fellow veteran, his gesture of acknowledging our shared experience meant a great deal to me, and he provided a fair quote. Everything that this company promised, they delivered efficiently and effectively, and I would highly recommend them to anyone seeking a trustworthy and competent roofing contractor.
March 18, 2022
JW
Sensible Home Solutions exhibited their true character when I shared a unique problem with them. A Wiffle Ball had been stuck in the top gutter on my roof for the past two years, and its rolling sound disturbed my wife and me at night. During a recent windstorm, the noise elevated to a level where it kept us awake for hours. Desperate for a solution, I posted my issue on CrackerJack under the gutter section. Will from Sensible Home Solutions responded to my plea promptly. I explained my situation to him and understood if he was unwilling to help with such a trivial matter. However, his empathy and concern for my problem were genuine. After assessing the height of my roof, he came over within an hour. Unfortunately, my estimate was incorrect, and a ladder tall enough wasn't available at that moment. Nevertheless, Will was gracious and promised to send someone the following day. Without fail, a team arrived and took care of the situation. I was momentarily absent during their visit, and neither could they collect their payment. They were not deterred by it and remained focused on accomplishing the task at hand. I settled up with them as soon as I got off my call and commended them for their effort. Although not the most thrilling tale, it showcases the compassion and eagerness of Sensible Home Solutions to assist someone they had just met. I am grateful and will not hesitate to call on them for any future gutter work. Attached is a picture of the notorious Wiffle Ball that caused all the disruption.
March 9, 2022
JW
The whole experience was effortless and enjoyable. On the scheduled day of the roof installation, the team arrived punctually and started immediately. Throughout the day, they diligently cleared the area by picking up debris, ensuring it was neat and tidy. After pausing for lunch, they resumed work, completing the task by 5:00 pm. They were polite, amiable, and a delight to collaborate with. As the day concluded, my yard was clean and devoid of any trash or nails. I look forward to their return to install new skylights soon.
October 18, 2021