Magic Improvement, Inc.

After providing me with a quote of $350 for a straightforward side repair, they failed to respond to numerous messages. Their business approach appears to be quite discerning, as indicated by the reviews. As a result, I would advise against using their services.

Our home received a great new roof thanks to Ray and his capable crew. The entire process from scheduling to completion was a breeze. Their informative approach, including taking pictures throughout the process, put us at ease. We were thoroughly satisfied and would not hesitate to hire them for any future needs. It is refreshing to find diligent and trustworthy workers these days!

I strongly urge others to consider their services! I am puzzled by the low ratings they have received on this platform. They provided us with a time frame for the sales representative's visit to assess our roof and gutters. Unfortunately, the previous homeowners neglected the roof and it required significant repairs. However, their price quote was the most affordable option available, and they even offered financing. A woman named Lynn or Liz, whose name I cannot recall, processed our application immediately. I highly recommend this company for any necessary home repairs.

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They are prompt in responding to requests. Yesterday afternoon, Magic Improvement contacted me to evaluate the need for brick repairs on the four houses on my block. I responded with three messages, requesting an appointment for evaluation at 9 am today and a call to confirm. After receiving no response, I left a voicemail reiterating my request, citing a 12 pm appointment. Despite no written responses, I received a call at 9:30 am stating they only offer appointment windows. I found this unaccommodating and passed on their services. If a company doesn't value communication with potential customers, it's hard to believe they will exhibit better work ethics while hired. The person on the phone seemed unfazed by my decision. -Mary W.