Empire Heating & Air

Within 24 hours of reaching out, the maintenance team promptly resolved my A/C unit's fuse-blowing problem and tidied up the unit, while also scheduling my furnace for some fall maintenance. They expertly pinpointed and comprehensively briefed me on the root cause of the issue, along with potential future concerns to monitor. I highly recommend their services!

Michael proved to be exceptionally helpful in restoring my HVAC back to functioning condition. Within a mere 20 minutes of my inquiry, he promptly responded and arrived at my residence in under 60 minutes. Upon taking a look at my AC unit, he promptly identified the culprit. It took roughly an hour to ascertain and resolve the issue, and I am beyond delighted with the outcome. With summer just around the corner, I was apprehensive about his fees, but his rates are incredibly reasonable considering the quality of work he performed. I certainly intend to avail his services again in the future and can confidently recommend him to anyone seeking HVAC assistance. My heartfelt thanks 🙏 for a job well done, Michael.

Michael promptly replied to my inquiry. When our heat went out overnight while I was working, Curtis responded quickly with the same-day service I expected, even if it was later during dinner time. He solved the problem quickly and performed a temporary fix until he could obtain the needed part, using his magic skills. The following day, Curtis picked up the necessary part and notified us en route. We are so grateful to you all, particularly with the super cold weekend ahead.

Given that the temperature in my house had dropped to 52 degrees, it was crucial that they were able to address the heating problems on the same day. The representative was polite and provided a thorough explanation of the necessary services for the future. I would definitely consider using their services again.

Curtis is knowledgeable in heating and air conditioning. Upon inspection, he noticed that my heat pump was no longer functioning (despite the air/fan still blowing air). Within a week, Curtis and Michael successfully installed a new heat pump, allowing me to regain functionality during this hot summer season. I am grateful to have found their reliable HVAC services and can finally rest easy. 😊