Phoenix One Hour Air

5.0 (13)
From Scottsdale, AZ
SinceAugust, 2021

About
Our top priority at Phoenix One Hour Heating & Air is ensuring your complete satisfaction. Our customers can trust that they will receive exceptional customer service and dependable work when they reach out to us. We provide guarantees to help you feel comfortable and self-assured as you contact our technicians.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
SR
Stephanie R.
Sam, our technician, provided excellent service! He was outstanding at diagnosing our problem immediately and fixing it quickly. Sam's knowledge and professionalism were commendable. We will certainly use Phoenix One Hour Air in the future. Thank you for providing us with such great customer service!
March 4, 2022
KP
Kayla P.
Phoenix One Hour Air exceeded my expectations when replacing our AC system. Their dedication to ensure a successful install was outstanding, as demonstrated through their technician staying until 11pm to complete the job. Not only were they professional and timely, but they also maintained a clean work environment in my home. I confidently trusted their team throughout the process and am impressed by their exceptional warranty. It is my pleasure to continue working with them.
March 1, 2022
SN
Sarah N.
Todd arrived to provide me with an estimate for a fresh hot water system, but he convinced me otherwise! He suggested a straightforward and cost-effective solution that extended the lifespan of my existing tank by several years. Many thanks to Todd for his assistance!
January 3, 2022
MJ
Michael J.
It was a pleasure working with the team at One Hour. However, due to my current state of confusion and desperation caused by the pandemic, I mistakenly ordered repairs through two different companies. Despite this error, their exceptional customer service and honesty were evident as they promptly canceled my order, even though a technician was already en route. Without reservation, I highly recommend their service. Thank you, One Hour! sincerely, Rita.
November 26, 2021
RL
Rachel L.
Travis, our technician provided outstanding service! He quickly diagnosed the issue with our AC and provided an explanation of our options, while surpassing every expectation. We required a special part from the manufacturer, and they were able to locate and obtain it on the same day. Travis was punctual and displayed fantastic professionalism throughout. The scheduling and appointment process was quick and efficient, resulting in excellent customer service. I highly recommend One Hour Air Conditioning!
September 24, 2021