PC Emergency Help LLC

4.2 (123)
From Austin, TX
SinceDecember, 2021

About
Austin, Texas.

With over 25 years of experience, I am a proficient computer repair expert providing exceptional technical assistance for small to medium-sized businesses. My services range from virus and spyware removal to hardware and software replacement, upgrades, data recovery, transfer, backup, Windows installation, and repairs.

As a token of appreciation for our military veterans, students, and individuals over the age of 65, I offer a discount on my services. Additionally, I am proudly serving as a Cybersecurity Specialist at the Texas State Local Governor and currently pursuing my studies as a student at Austin Community College. My passion lies solely in repairing computers and working on them.
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Reviews

Service as described 4.7
Communication 3.4
Punctuality 4.7
JW
Jacob W.
It is evident that Frank has an extensive understanding of his job. He provided me with great reassurance throughout the entire process and made certain to accommodate my schedule, respond to all my inquiries, and execute the work as quickly as possible. Frank promptly ordered the necessary part for my laptop, which was delivered in 3-4 days, and was able to replace my screen in approximately an hour! I would highly recommend PC Emergency Help's services. Please find attached a before and after photo.
February 19, 2023
RG
Frank is an exceptional expert in his work, and in addition to that, he possesses great empathy. Being a college student with limited finances, I was unable to make it home every weekend, yet Frank comprehended the situation and was willing to be flexible with scheduling and hold on until convenient for me. The cost of his services was very reasonable, with only the screen replacement being relatively expensive. I unreservedly recommend PC Emergency Help LLC to anyone requiring reliable repair services for their computer or laptop. By the way, attached here is a comparison of my screen condition before and after Frank's repair.
February 14, 2023
JW
Joshua W.
It was delightful working with Frank as he diligently conducted extensive research before beginning a task. He provided a range of suggestions for the optimal solution. He promptly resolved the problem and was highly cooperative throughout. In addition, he readily assisted with any queries. I will undoubtedly seek his support for any future technical difficulties with my Mac or PC laptops.
February 13, 2023
SH
Samantha H.
Despite other "printer repair" companies in town refusing to inspect my printer, Frank arranged a convenient drop off and fixed my printer efficiently with a fair price. In the future, I would not hesitate to contact Frank if I require assistance with my printer or computer.
January 31, 2023
HG
Heather G.
During an intense winter storm, Frank arrived and repaired my computer which had malfunctioned. I was located 10,000 miles away and was unable to access my workstation for essential work. His actions made my day and were incredibly impressive!
January 31, 2023