Refresh Cleaning Services

4.4 (20)
From Beachwood, OH
SinceAugust, 2021

About
As a reliable and attentive cleaner, I prioritize my clients' needs by providing a professional and personable service. My goal is to deliver exceptional work while staying within their budget.
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Reviews

Service as described 4.3
Communication 4.1
Punctuality 4.9
AT
I had a fantastic experience from start to finish. They responded promptly, addressed my inquiries, and proactively sought to thoroughly comprehend the task before arriving. Additionally, both women were exceptionally cordial and professional throughout. They took the time to tour the entire house with me and listened to my most pressing concerns. They completed the task far more swiftly than I ever could have, leaving my home smelling and looking stunning. Their attention to detail was exceptional, and their pricing was quite reasonable given the quality of work they provide. I would not hesitate to recommend them to anyone or engage their services again in the future. Thank you for your outstanding work!
March 17, 2023
AW
Refresh saved the day when another cleaning company canceled on me. They responded promptly, even on the same day. I am very grateful for their service. Not only did they do an exceptional job, but they also maintained a pleasant and courteous demeanor throughout the entire process.
July 24, 2022
RM
Jay displayed utmost professionalism and was a dedicated worker. Despite my apartment being small and having two dogs, I had not done a thorough dusting since I moved in back in Aug/2018. Nonetheless, Jay did an exceptional job and it felt like cleaning with a longtime friend. She showed great empathy and didn't pass any judgment about my dusty house. I would definitely hire her again and recommend her to anyone.
March 26, 2022
KG
Jay was incredibly responsive to all inquiries, making scheduling a breeze. She even gave me advanced notice when she would arrive, arriving just two to three minutes after our scheduled time. Her friendly and professional demeanor made her a joy to work with, and her deep cleaning of our 1900 square foot home was efficiently completed in just two hours - allowing us to tend to our personal errands without worry. The only minor drawback we experienced was some missed spots on the bathroom floor. However, Jay prompted us to conduct a final walk-through before she departed, where we could address any issues. Although we later discovered the missed areas on the bathroom floor, our overall experience with Refresh Cleaning was quite positive. We would gladly schedule with them again.
September 16, 2021
RW
I was in a tough spot, needing my apartment cleaned the day before a holiday, but fortunately, Jay came to the rescue. Despite others being completely booked, she made time for me and even went the extra mile to meet me for the key exchange since I was unable to make it to the apartment. This act alone demonstrated her unwavering commitment and willingness to assist those in need. I wholeheartedly recommend her services to anyone needing a meticulous cleaner. Not only was she punctual and efficient, but her attention to detail was truly impressive. The finished product was nothing short of astounding. Thank you, Jay, for your incredible work. I will certainly be using your services again in the future.
September 15, 2021