Done Right Plumbing

4.9 (40)
From Havelock, NC
SinceSeptember, 2021

About
Our work is a source of pride for us, given that we are a family-run enterprise. We hold our customers in high regard and treat them with utmost reverence. We eagerly anticipate the opportunity to collaborate with each and every one of you. We wish you all a joyous and blessed day.
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Reviews

Service as described 4.9
Communication 4.9
Punctuality 4.9
SL
Sarah L.
After a home buying appraisal inspection, I required some repair work completed on several items. The exterior pool house was particularly problematic, as it was vulnerable to water damage due to the exposed wood, broken vinyl siding, and issues with the soffit, fascia, and pillars. To resolve these problems, the structure was treated with new wood, sealers, and matching exterior paint. I only needed to make one call to arrange for a professional to come to my home within two hours. This individual provided a detailed estimate for both labor and materials upon inspecting the necessary work. The project took four days of work from Friday to Monday and was completed to a high standard. I was pleased to be offered a guarantee that if any issues were found during the final inspection, the contractor would return to repair them free of charge. The original estimate was almost entirely accurate, with only a small overrun of approximately $215 for materials. Given the current fluctuation in lumber prices, I had anticipated additional expenses and was still quite satisfied with the final cost. The job was well-done, and I rewarded the contractor with an extra $150 as a bonus. Regrettably, I did not take any pictures of the finished repairs or the other sides of the building that were also addressed. However, I did take some "before" and "in-process" photos to document the progress.
December 12, 2022
JN
Joshua N.
I received a quote of 275 for the installation of a toilet, but was ultimately charged 450 for resetting a single toilet.
March 22, 2022
EW
Elizabeth W.
This company provides exceptional service at very reasonable prices. Their quick turnaround time, taking only 5 hours from initial contact to job completion, truly impressed me. I plan on recommending them to our property manager for the entire condominium complex.
March 21, 2022
ET
Emily T.
The responsiveness of the company was exceptional, as they sent someone to fix my water heater on a Sunday despite other businesses insisting that I wait until Monday. Without their swift action, I would have been without hot water for the entire weekend. Gary, the technician, exceeded all expectations by seamlessly configuring a difficult pipe connection, resolving issues effortlessly and without complaint. His professionalism and expertise were evident throughout the installation process and he ensured that everything was cleaned up and organized before finishing up. This level of customer service is commendable and truly sets the company apart. Kudos to the team for a job well done.
February 19, 2022
DA
David A.
John and Jenny are truly a blessing. Upon calling for assistance, they promptly arrived and successfully resolved our issue. Additionally, they expertly performed renovations on our bathroom, completing the project in a timely and professional manner, a day ahead of schedule. Their friendly and polite demeanor made working alongside them a delight. I look forward to hiring them for future projects and highly recommend them without reservation. Should you require it, please don't hesitate to contact me for a personal recommendation.
February 3, 2022