Brian Keene

5.0 (577)
From Mckinney, TX
SinceFebruary, 2022

About
Our approach is simple. We pride ourselves on being professional, affordable and honest. Our prompt and professional service is combined with reasonable pricing and world-class customer care. We treat our customers like family, resulting in high satisfaction rates and repeat business.

With 16 years of experience, I possess the knowledge to design the ideal system for you. As an authorized dealer for renowned A/V brands including Klipsch, Definitive Technologies, KEF, Yamaha, Denon, Sonos, JVC, BenQ, Sony, Samsung, and many others, I can offer competitive pricing. In addition, I am happy to install equipment provided by the customer.

The best part of my job is seeing the satisfaction in my customers' faces when the project is completed. Educating and guiding them on their new systems brings me great joy.
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Reviews

Service as described 5.0
Communication 5.0
Punctuality 5.0
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Nicholas R.
Throughout the decision-making process, Ideal displayed great patience towards us, and during the installation, they were extremely kind and accommodating. As our subwoofer was on back-order, they refrained from billing us the second half until it arrived. Their professionalism was consistent throughout the entire process, and we highly recommend their services to anyone.
April 20, 2023
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Anthony H.
When it comes to hired professionals, Jason Gibson and Isaiah Ortega are undoubtedly at the top of my list. Their exceptional skills and hardworking attitude were evident while they installed a security system, 86-inch TV, sound system, and all required accessories with utmost perfection. Apart from managing the cables and settings, they even assisted me in moving some of my belongings and cleaned up before leaving. I highly recommend them for any installation needs you may have.
April 19, 2023
WP
William P.
We engaged their services to fix Ethernet ports in three areas of our abode. They promptly replied to our initial request, submitted a comprehensive cost estimation, and organized for an immediate visit. The installer was amiable, erudite, and willingly met our extra demand. Furthermore, he cleared up the area meticulously! Our home workplaces now have speedy internet access. We'd gladly employ their services again and recommend them to anyone in need.
April 10, 2023
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Joseph W.
I hired Ideal to set up my camera system and was met with exceptional service from Isaiah, the technician. Despite my challenging requests for camera placement, Isaiah rose to the occasion and exceeded my expectations. Both the company and Isaiah communicated effectively throughout the process. Moreover, Isaiah's meticulousness shone through in his attention to detail during the installation and wiring, which was executed with utmost precision.
March 27, 2023
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David M.
I would like to give my highest recommendation to Brian Keene and his team. Isaiah was the technician who installed a home security system and he did an exceptional job. They are reliable, competent and trustworthy. I am excited to hire them again for my next project.
March 27, 2023