Complete Flooring Concepts

We reached out to Gary for a second opinion regarding an issue we encountered with a recently-installed laminate floor in my son's condominium, which was mistakenly attributed to us by the previous installers. Gary reassured us that we were not at fault and explained that the installers should have waited 24 hours after pouring new concrete to replace the old floor. The flooring had absorbed moisture from the wet concrete underneath. Gary professionally removed the ruined floor, sealed the area, used self-leveling concrete, and allowed it to dry before replacing the removed flooring. Dealing with a frustrating circumstance was more bearable with Gary, who was a delight to work with. Thank you, Gary, for your exceptional service.

Our floors look fantastic after Gary's excellent work! He smoothly handled the removal of the carpet and installation of the laminate hardwood. Additionally, his professionalism impressed us as he kept us updated throughout the process. Overall, we think Gary is a great guy!

Our floors are absolutely amazing! Within four days, Gary and his assistant installed around 1,000 square feet of short leaf acacia while also carrying out hard demolition like carpet removal, vinyl floor removal, and staple removal from subfloors. The pricing was reasonable and fair. The quality of installation was nothing short of excellent. Gary is very personable and has vast knowledge in floor installation, with over three decades of experience under his belt. One thing my husband admired about Gary's consultation was his suggestion that the floor be laid in opposition to the wooden ceiling beams in the basement to avoid future problems and provide maximum support. This detail was not mentioned by other contractors, who simply claimed that we could lay the floor any way we wanted. We appreciated Gary's transparency and focus on providing long-lasting solutions. We highly recommend Gary for any floor installation projects. You won't be disappointed, and you'll likely work with him in the future, just like we intend to.

I highly recommend Gary and his company for flooring removal and installation services. I reached out to him over the weekend when I struggled to finish a DIY project. He flawlessly removed both carpet and glue-down engineered hardwoods and installed new flooring on a concrete subfloor. Gary promptly scheduled an appointment for evaluation, offered a fair estimate, outlined the project timeline, and accommodated me on his schedule within a week. He started work on time and even finished earlier than expected. Upon completion, the room was immaculate, and my new floors are incredible. Neighbours have already requested his contact information, and I anticipate working with him on future projects.

Gary's excellent job in stretching the carpet of three rooms was much appreciated for his prompt response to our request, quality workmanship, and amiable disposition. We will undoubtedly seek his services again!