iTouch Repair

4.3 (42)
From Arlington, VA
SinceOctober, 2021

About
As a Smartphone/PC Repair Shop in the DMV area, we are proud of our rapid growth and extensive expertise. Our focus is on fixing iPhone and Samsung Galaxy LCD Screens, replacing Glass, and providing Water Damage Treatment, along with addressing Charging and Power Issues. We have five locations, all designed to ensure our customers receive exceptional service. Our ultimate objective is to guarantee our customers leave with a smile on their faces knowing their devices have been expertly fixed. Thank you for giving us the opportunity to serve you!
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Reviews

Service as described 3.7
Communication 5.0
Punctuality 4.1
HS
Heather S.
The pick up and drop off service they provided made things so much more convenient and efficient! I wouldn't hesitate to use their service again in the future.
March 29, 2023
ER
Elizabeth R.
I engaged their services to fix the screen of my Surface Pro. They exhibited great responsiveness and professionalism.
November 19, 2022
SM
Sarah M.
I asked for a replacement glass screen protector for my iPad Mini 4 and had it done at the iTouch Repair booth located in the Thrift store. My task was to remove the cracked screen protector, clean any remaining glass, and install a new one that I provided. During the one-hour job, I took advantage of the convenience of the store and shopped around. The replacement was expertly done, and it has withstood my toddler's mischief. I am grateful.
June 17, 2022
KM
Kayla M.
The team was highly responsive and they did a fantastic job repairing my daughter's iPad. She's thrilled with the outcome. Kudos to iTouch repair for their excellent work! 😊
February 12, 2022
AR
Andrew R.
I had a delightful experience with this crew. They proactively reached out to me after I submitted a CrackerJack inquiry, and they were the only store that responded. Their communication was superb, as they kept me in the loop about their search for the correct part for my PC. They even called me to discuss my options for ordering, repair timelines, and more. Not only did they receive the part ahead of schedule, but they also called me to schedule the repair and came right to my door to pick up my computer. The following day, they delivered it back to me. After I'd had a chance to test everything out, they called to finalize the payment and inform me that there was a 90-day warranty on their work. It's now been a week since the repair, and everything is working perfectly. I would absolutely seek their services again!
November 29, 2021