US Air Heating and Cooling

4.6 (27)
From Rock Hill, SC
SinceMarch, 2022

About
With a track record of over 16 years in the industry, we are proud to be a local, family-owned and operated business that boasts impressive 5-star Google ratings and a BBB rating of A+. At our core, we are committed to providing superior customer service and industry-leading Heating and Cooling expertise, and our team members include NATE certified service technicians and factory trained employees. From the moment we connect with you, your satisfaction becomes our number one priority.
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Reviews

Service as described 4.6
Communication 4.6
Punctuality 4.6
HM
The team led by Josh provided excellent service! They promptly analyzed the problem and got to work. I will certainly rely on US Air Heating and Cooling for future services. Thank you for the expedited assistance!
April 24, 2023
BC
On a Sunday evening, I realized that while my fan was operational, my condenser wasn't spinning or producing cold air. Wanting assistance, I contacted US Air using CrackerJack near midnight. Just a short while later, I received a response indicating that they could send someone to help at 11am the following day! The technician arrived promptly the next morning and identified the problem immediately. Within minutes, I was enjoying cold air once again. I inquired about the possibility of installing an attic fan to lessen the heat, and they provided me with a quote. They urged me to delay the decision and see how I felt once they adjusted the dampers, as purchasing an attic fan might be costly and require more effort and time. I was impressed by their honesty.Their professionalism convinced me to select them for my semi-annual HVAC maintenance needs. I shared the quote, service, and conversation with my HVAC-expert brother-in-law, who was exceedingly impressed with the technicians' competitive pricing and earnest feedback. He concluded that they seem like an exceptional team.
November 23, 2022
HR
The technician from US Air Heating and Cooling provided excellent service. He carefully cleaned my outdoor units, while keeping me informed about his progress and the condition of my units. Moreover, he was attentive to any concerns I had and addressed them promptly. Given this positive experience, I plan to rely on US Air Heating and Cooling for all my future HVAC maintenance and repair needs.
September 18, 2022
BJ
I had a dryer pipe installed by US Air Heating and Cooling and I am extremely satisfied with their service. The communication was excellent from start to finish, including scheduling, technician arrival updates, and appointment follow-ups. The pricing was transparent and the technicians, Andrew and Chris, were very professional, efficient and personable. I highly recommend this company and will definitely rely on their services in the future.
May 31, 2022
DT
Steve, the service technician, provided a comprehensive explanation of the potential problem with my A/C unit and its underlying cause, and he was responsive to all of my inquiries. Fortunately, the A/C merely required a standard maintenance check. As a result of this positive experience, I will continue to employ U.S. Air Heating and Cooling in the future.
May 8, 2022