Universal Cleaning Carpet & Floor Care Inc.

This operation deserves all the praise. I enlisted their carpet cleaning services, and they delivered outstandingly. Punctual and attentive, they really nailed it! During Dave's visit, he picked up on my apprehension and kindly inquired about my concerns. I shared that my cleaner had bailed on me, and I had a move out inspection the following day. He reassured me that they could help and even rearranged his schedule to attend to my needs the next morning at 6 am to ensure a smooth move out. These professionals are praiseworthy!

I had a thorough cleaning after moving out. The company confirmed the appointment beforehand and even called to open up earlier, which I found considerate. Their punctuality was impressive, and they took the time to explain the process, including the treatment of the carpets. They were very meticulous, especially when it came to handling difficult stains and stairs. The quality of their work was exceptional, and their professionalism was top-notch.

David did an incredible job! He demonstrated a strong focus on details and completed the task promptly. My carpet looks wonderful and I am sure to engage this firm again in the days to come.

Universal Cleaning Carpet and Floor provided exceptional service with top-notch quality! Their prompt responsiveness and professional approach resulted in amazing work. Undoubtedly, the best in Howard County, and I will definitely engage their services again in the future.

I have had a great experience with Universal Cleaning Carpet and Floor Care Inc. They have always lived up to my expectations. As I prepare for the arrival of my new baby, I feel that it is essential to have my carpets cleaned. I found Universal Cleaning online and decided to give them a try. Unfortunately, on the scheduled day, they encountered equipment issues which caused them to postpone the service. I contacted Jerome to explain my situation and he was very understanding. He promised to reschedule the service once the machine was fixed. True to his word, they kept their promise and did a fantastic job cleaning my carpets. All the stains are gone, and my carpets look as good as new. I would highly recommend Universal Cleaning Carpet and Floor Care to anyone looking for a reliable and trustworthy cleaning service.