Description:
Personally, high-pressure sales tactics are not my style. I prioritize ensuring that our customers feel assured in their decision to hire us. As a team, we adhere to the IICRC drying standards to address water damage, fire damage, biohazard, and mold remediation. We pride ourselves on only offering testing through a third party, enabling our clients to own the results and maintaining a strict chain of custody.
To expedite the process for our clients, our service technicians use Xactimate, which mirrors the insurance industry estimating software. It's important to note that we work for our clients and not the insurance carrier.
Service location:
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Service Reviews
4.9
79 reviews
HB
Heather B.
This was truly an exceptional experience that I cannot help but share. Normally, I do not write reviews, but Deborah's outstanding service exceeded all expectations. When I encountered a major basement problem, she coached us through the process and delivered remarkable results. Normally, I get anxious about household difficulties, but with her assistance, I felt comfortable and relaxed throughout. I strongly recommend Deborah to all my acquaintances and relatives for her outstanding 5+++ star service that puts you and your family first. She displays deep knowledge about which mold types are causing issues during the process, which is a powerful resource. If you have any mold-related issues, please contact Deborah, who will guide you expertly from start to finish. Thank you, Deborah, for your support. My house feels warm and cozy again, and we are absolutely delighted.
March 8, 2023
JH
Joseph H.
Initially, I anticipated calling an individual who would inform me about the dilapidated state of my house and the possible expenditure of several thousand dollars to mend it. However, contrary to my expectations, Deborah equipped me with the essential information, like Personal Protective Equipment (PPE) suggestions, distinctive tools, and product recommendations, required to undertake the repair task independently. She even offered to provide her personal cell number to address any queries or setbacks during the repair. This is the exemplary customer service that surpasses all. Supporting a business that values people's welfare and health above everything else is undoubtedly my priority.
January 19, 2023
JM
Joseph M.
The assistance and support that Deborah provided in resolving our mold problem and finding a practical solution for our bathroom were truly invaluable. As a new mother seeking safe and economical options, I appreciated her expertise and was exceedingly thankful.
November 4, 2022
AS
Andrew S.
Deborah and her team were truly amazing. They surpassed my expectations by offering exceptional guidance, and their efforts were greatly appreciated. Although I did not require their services at the time, Deborah was forthright and forthcoming about potential future needs. I highly recommend her and her team to everyone.
October 27, 2022
JD
James D.
Soon after I submitted my inquiry, Deborah contacted me and promptly offered to inspect my home the same day. Accompanied by Ken, she meticulously combed through each area with mold concerns, measuring moisture levels and visually examining them. To my relief, she determined that mold remediation was unnecessary and instead relayed expert advice on how to manage the issue myself and prevent future growth. Not only that, but Deborah also imparted some valuable cleaning tips for my basement, including non-toxic options, which was especially appreciated as a mother of young children.
As we're planning some yard regrading this spring, Deborah kindly suggested that I contact her for further guidance on water damage repair and prevention. Her exceptional service was a testament to her genuine concern for her clients. I won't hesitate to employ Deborah and her team in the future.
January 4, 2022