Description:
At the heart of our mission is ensuring that our customers are completely satisfied, and this is something that we consistently achieve by surpassing their expectations. We prioritize educating our clients on the various water treatment options available, highlighting the benefits and drawbacks of each. Our communication style is transparent and straightforward, and we are wholly committed to delivering installations that are flawlessly executed down to the last detail. In our community, there is no other water treatment provider that even compares to the quality of service we offer.
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Service Reviews
4.6
15 reviews
AG
Amanda G.
True Water Quality was the perfect choice for our recent water treatment system installation. Their communication was exceptional, keeping us updated throughout the entire process. They were understanding and accommodating as they helped us choose the right system and options, without applying any pressure. Furthermore, they were dependable, arriving on time and finishing the job promptly. We highly recommend True Water Quality!
February 16, 2022
AB
Amanda B.
The process was fantastic; our water was thoroughly tested to determine our requirements with precision, and the installation was of exceptional quality. The team was exceedingly responsive, addressing any inquiries promptly, and promptly followed up. As a consequence, our water tastes splendid, does not stain with iron, and is spotless according to subsequent analysis.
February 15, 2022
AL
Ashley L.
After dealing with the unpleasant odor and taste of the water in our newly purchased home, we turned to TWQ for help. Although we lived near the shoreline in CT, we decided to contact the company after reading positive reviews from satisfied customers. Luckily, the owner was willing to discuss our concerns over the phone, and even agreed to visit our home for a consultation. Unlike other contractors, he arrived on time and presented himself in a professional manner. He provided us with valuable information on how to remedy the issue, including details on the reverse osmosis system, unit installation and piping attachment, filter replacement schedule, and more. He encouraged us to reach out to him if we had any additional questions or concerns. Thanks to TWQ's expertise, our water finally tastes and smells clean. We wholeheartedly recommend their services to anyone struggling with similar problems.
February 14, 2022
JJ
Jessica J.
Working with Roger was a delightful experience, and his installation skills were impressive. Throughout the installation process of our reverse osmosis water filtration system, he exhibited a high level of professionalism and kept us well-informed. He offered us various choices, explained each step, and was always accessible. Roger's installation was spotless, and he even went above and beyond by providing us with instructions on how to change the filters and avoid potential issues. Additionally, he guided us on different countertop faucet options and system sizes to suit our needs. The price he charged was fair and reasonable, considering the extensive work involved in connecting the lines to the countertop faucet and the refrigerator's ice-making and water-supply systems. If you're searching for a dependable, professional, and trustworthy water filtration installer, look no further than Roger - he's the best!
February 4, 2022
KA
Kyle A.
Working with Roger was a breeze. The system appears impressive and we are thrilled about the opportunities it presents in terms of having cleaner and healthier water.
November 8, 2021