TRUE COMFORT heating and air conditioning llc

from Garland, TXmember since September, 2021
Rate: Price by request
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Description:

Our services are licensed and insured, and our top priority is customer satisfaction. With more than 20 years of combined experience, we provide cost-effective solutions that address the problem at hand. We do not believe in selling expensive equipment when a less costly replacement option is available. Witnessing our customers' smiles when we exceed their expectations is both challenging and rewarding.

A/C services needed:

Repair, Routine Maintenance

Service location:

Customer location

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Service Reviews

5.0

89 reviews

Service as described
5.0
Communication
5.0
Punctuality
5.0
KS
Kayla S.
This individual is extremely knowledgeable and upon arrival, he promptly gets straight to work. I will definitely reach out to him again in the future. It is greatly appreciated.
March 16, 2023
MT
Melissa T.
The True Comfort technician was punctual and efficiently fixed the thermostat issue. I would not hesitate to enlist their services again.
December 3, 2022
AJ
Andrew J.
After tampering with my AC, I ended up blowing a few fuses. In urgent need of an AC repair, I reached out to several services, but True Comfort was the quickest to respond. Their service was impeccable. They took the time to explain everything they were doing and fixed my AC in no time. I'm extremely satisfied with their service and would willingly recommend them to anyone. If I ever require their services again, I wouldn't hesitate to reach out to them.
September 23, 2022
RK
Ryan K.
After my AC unit failed to produce cold air, I contacted True Comfort's Mr. Gerardo for assistance. He promptly arrived and rectified the issue by adding four pounds of freon, resulting in the unit successfully operating once again. Additionally, he unclogged PVC pipes that were causing issues, resulting in a flawlessly functioning AC unit. Mr. Gerardo's expertise and professionalism were impressive, and his services were of great value. I highly recommend him for any HVAC-related needs.
June 25, 2022
WR
William R.
For those in need of AC maintenance or repair for their residential property, I highly recommend Gerardo Arreguin from True Comfort Heating and Air Conditioning. Recently, my 16-year-old AC unit started making a concerning noise. Seeking a trustworthy repair company, I researched and compared various available options and ultimately chose True Comfort due to their affordable pricing and positive reviews. I promptly submitted a service request and received a response within 30 minutes to schedule an appointment for the following day. On the service day, Gerardo arrived punctually and efficiently diagnosed the issue with the AC unit. He imparted his expert understanding of how the system functioned and identified the probable cause of the noise. After inspecting and conducting tests, Gerardo discovered that the noise originated from the blower unit motor and fan blade housing. He showed me pictures taken with his phone that depicted oil leaking from the motor and explained that the fan blade had minimal side-to-side movement, which caused the bearings to lose lubricant and induce the noise. As a result of his testing, the sound reduced significantly, thus demonstrating the need for a replacement blower housing was not urgent. Gerardo gave me an estimate for parts and labor, but did not pressure me to do the work or recommend expensive upgrades. I appreciated Gerardo's clear and comprehensive explanation of the problem, enabling me, as a non-AC expert, to understand the issue thoroughly. I also appreciated his approach, which aimed to provide a repair option without pressuring me to make an immediate replacement. When it comes time to replace the parts, I will definitely rely on True Comfort for their excellent service.
October 25, 2021