Torrey Loomis

With his expertise, Torrey quickly identified the issue as malware. Though wiping it out caused the loss of my photos, he aided me in retrieving them from alternative sources to rebuild my albums. His services were exceptional!

There are so many great things to say about Torrey and his exceptional services! Firstly, he dedicated a significant amount of time examining my hard drive and explaining to me that it would be costly to recover the data. Secondly, we work in the same industry and Torrey took the extra time to impart some helpful "tips and tricks" to assist me with my own clients. Furthermore, despite the extensive time he spent with us, he didn't charge a dime. I'm extremely grateful for his assistance and will undoubtedly return to him for any future technical difficulties!

I have nothing but high praise for Torrey and his exceptional work. He promptly replied to my inquiries, conducted himself with utmost professionalism, and was a breeze to communicate with. Most importantly, he is extremely competent at what he does. When I called him about my Mac book pro, which had been both physically and water damaged, he promptly visited my residence and spent a generous amount of time - ranging from 30 minutes to an hour - running tests to restore both laptops to working condition. Unfortunately, the devices could not be salvaged, but Torrey still went the extra mile to assist me in navigating my warranty for the computers. It is worth noting that he did not charge me for his services, despite the substantial amount of time he had already spent trying to rectify the issues. I strongly recommend his services to anyone in need of a skilled and dedicated technician.

Initially, my MacBook Pro failed to respond and I sought assistance from the Geek Squad. Unfortunately, I was charged a fee for receiving no solutions nor insights beyond what I already knew. To retrieve my files, they asked me to sign a waiver that absolves them of any responsibility for loss or damage to my computer or files, even if caused by them. I was hesitant to trust them with my computer. Fortunately, I discovered a company called Firebrand, which was recommended through CrackerJack. Shortly after uploading my profile, Torrey contacted me and proved to be proficient, respectful, and empathetic. I reiterated to him how crucial it was that I retrieve my precious memories and essential work documents, particularly as my hard drive was almost entirely destroyed. Yet Torrey was able to extract all the contents of my computer, transfer them onto a new hard drive that was ten times faster than the original one, and update the operating system. In just a few days, I received my MacBook back and was highly impressed with Torrey's exceptional service. I would wholeheartedly endorse him for any computer-related needs and would not hesitate to utilize his expertise again.

I highly recommend Torrey Loomis for all your tech needs. He is extremely knowledgeable and easy to work with, making him worth every penny. Torrey even saved my life when I couldn't find a company capable of restoring my Macbook Air. I had no backup for my hard drive and after Apple failed to restore it, I was in a panic. However, Torrey successfully backed up and restored my hard drive, bringing my Macbook Air back to like new condition. He went above and beyond to ensure that all my data was properly restored and even installed a new operating system. Thanks to Torrey, I have all my important files, including three years worth of writing, schoolwork, photos, and contacts. If you are in need of tech assistance, look no further than Torrey Loomis.