Tile Universe

Service provided by Tile Universe
3.4 (8)
from Draper, UTmember since May, 2022
Rate: Price by request
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Description:

As a tile contractor, we take pride in our ability to complete any task assigned to us. Kindly reach out to us to schedule an appointment for a free quote. We will be delighted to visit your location to discuss your project with you.

Tile type:

Ceramic, Porcelain, Natural Stone, Mosaic, I work with customers who are not sure what type of tile they want,

Service location:

Customer location

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Service Reviews

3.4

8 reviews

Service as described
4.2
Communication
3.1
Punctuality
2.9
HH
Heather H.
brane) that was not done to ANSI and TCNA standards by the hired worker. Rewritten: If it were possible, I would give a negative five-star rating. Do NOT hire this individual! I contracted him to complete my project, and on the start date, he promised to arrive between 8 and 10 in the morning. However, his worker only showed up at 4:30 pm and left an hour later after making numerous mistakes that did not meet the ANSI and TCNA codes. He then promised to arrive at 8:30 the following day, but he didn't show up at all. On the third day, he promised to arrive at 9, but his worker only showed up late and became angry when corrected for not meeting the specified standards. Despite having experience and training in this area of work, I did not want to complete the project myself. However, the contractor claimed that I didn't tell him about two vital aspects of the project, which is not true. When we asked him to leave and refund our deposit, he only gave back a portion of it and pocketed $500 for the four hours of work his worker had done. Consequently, I had to undo all of their work and fix 25% of the floor preparation myself, as well as dispose of items that they had left behind. The orange photo shows the faulty floor prep (uncoupling membrane) that the worker had done incorrectly and not to code.
October 26, 2022
ST
Sarah T.
Extremely professional! When I requested an estimate, the response was prompt and the visit was scheduled quickly. If I require any further work done on my home, I will definitely get in touch with them again! Many thanks, guys!
September 15, 2022
DM
Danielle M.
Save yourself the trouble and avoid contacting them. Even after the owner confirmed they would be at my house at 9AM the next day, nobody showed up. When I called to inquire, the owner claimed they would arrive within 60-90 minutes, yet they still didn't show up. After calling again at 2:20PM, I was informed that my job wasn't worth it to them, and they wouldn't be doing the work at all. It's unacceptable for service providers to be untrustworthy and dishonest. Don't take any chances with your job by choosing them.
September 15, 2022
JH
Justin H.
The finished work on my travertine kitchen backsplash is simply amazing. The working skills are of excellent quality and I highly recommend them. Additionally, I am very pleased with the nice work done on my glass tile shower.
June 16, 2022
BC
Brandon C.
"These guys are really great! Victor and his team took care of our tile work for our 3 bathrooms and showers in no time and at a very affordable price. Don't hesitate to hire them!"
June 15, 2022