Thomson AC

Thomson's Ethan and his team are unparalleled in their excellence, truly the best of the best. Our previous experience with them during a maintenance check last year, where Ethan replaced the faulty coil in our A/C unit, confirmed their superior quality of work. A full year later, the A/C unit is still functioning exceptionally well, without any leaks and keeping our home cool. We're now fully prepared for the upcoming summer season. Ethan is a skilled professional, offering reasonable prices and exceptional services, easily beating competitors like General, Timo, and Esser. To ensure complete transparency, Thomson provides a fully detailed estimate in writing before starting any job.

Thomson, consisting of Ethan and his assistant Frank, demonstrated excellent professionalism and amiability while completing the installation efficiently and with great attention to detail. Based on this positive experience, I plan to enlist Thomson for all future maintenance needs for the rental properties under my management.

The tech arrived ahead of schedule, providing a three-hour window and arriving ten minutes prior to the designated start time. Their professionalism and the value of the repair were both impressive.

Finding Thomson AC has made me incredibly happy! Although I am usually able to handle small household tasks like installing a Nest, this time I required some troubleshooting assistance. Fortunately, they quickly identified the issue, resolved it, and have enabled me to resume using my Nest seamlessly!

Yesterday, as our tenant was due to arrive, we were anxious about getting our AC fixed as cool air wasn't coming out. Even though a few representatives reached out, they required me to be present at the property, so I had to return to LA. However, Thomas AC understood the situation and managed to perform the maintenance and installation of a smart thermostat without my presence for a small fee. We are extremely pleased with the outcome and can now monitor the temperature through an app, which works impeccably. We have made a note of their contact details for the future.