Our team consists of certified Network Engineers and System Administrators who share a common vision of optimizing and supporting home office/business networks, along with all types of operating systems and computers. Combining over 10 years' experience in the Information Technology industry, we strive to provide customers with the best experience, using the latest and greatest technologies.
Our services include network, computer, server, and general IT Support services. We have worked with small to large businesses and home offices and provide on-site support for customers in the SoCal region, as well as remote support to any US state.
Our experience working with leading vendors such as Cisco, Juniper, Fortinet, and others allows us to install and maintain equipment of all sizes. We prioritize customer satisfaction and offer a warranty on our services, including free-of-charge repairs.
Service location:
Remotely
Service Reviews
5.0
50 reviews
Service as described
5.0
Communication
5.0
Punctuality
5.0
SM
Stephanie M.
We are immensely grateful to have a fully operational internet connection after years of struggling with connectivity issues. Our internet woes were so severe that streaming our favorite shows on platforms like Netflix became nearly impossible. However, Adel from Universal IT came to our rescue! Adel was punctual, attentive to our concerns, and efficiently resolved all our issues while giving us simple and detailed explanations. We cannot praise Adel enough for his efforts! We now plan to contact Universal IT once again for help in setting up a speaker system in our backyard and working towards a smart home. Our heartfelt appreciation goes out to Adel for his excellent work in resolving our internet problems and helping our family.
February 17, 2023
CW
Christopher W.
Adel, our tech, provided great service and demonstrated a positive attitude, earning an A+ for their work. Additionally, their helpfulness during an after service call solidified their place on our top list for IT support in the future.
August 22, 2022
JN
Justin N.
As two individuals who work remotely, my spouse and I were in need of an upgraded modem, but our technological knowledge was lacking. I reached out to CrackerJack and requested assistance from Adel Nassar of Universal IT Services. He promptly answered my inquiry and even arranged a same-day visit to our residence. Adel's expertise prevented what could have been a cumbersome ordeal and made the process absolutely effortless. A big thank you to Adel and his team at Universal IT Services. We will certainly be seeking your assistance again!
March 12, 2022
EW
Elizabeth W.
Adel hit the mark with his professionalism and responsiveness.
March 3, 2022
WT
William T.
Our business had an amazing experience with Universal IT Support. Their skilled engineers repaired our faulty network and installed our new server upgrade. We are now under their support contract and are extremely satisfied with the quality of their service. To top it off, their prices are amazing too! Thank you, Universal IT.
