Out of three demolition companies that provided estimates, I decided to choose US Demo/Hauling for the job of demolishing my in-ground pool in Martinez. While the other companies did not leave much of an impression on me, Marcelo, the president of US Demo/Hauling was prompt, professional, and courteous during our appointment. He was focused on the job at hand and carefully assessed the scope of the project. Marcelo took precise measurements of the pool and considered factors such as access to the pool from the driveway, gate size, fence and house clearance, and the location of plants and patio slab. He recommended practical solutions to address potential roadblocks that impressed me with their reasonableness. If I agreed with the cost and the work, Marcelo provided a tentative work plan and completion date.
US Demo/Hauling came through from start to finish. Their project assistant, Ylana, was efficient, proactive, and comprehensive in providing me with all the necessary documentation. She sent me demolition guidelines from the city of Martinez, the company's liability insurance copies, a job proposal, and contract forms with highlighted sections that I needed to fill in if I chose to work with US Demo. Ylana also included a list of references with customers' approval, which made the decision-making process easier for me. I appreciated her timely updates and prompt calls.
The crew was hardworking, dependable, and respectful. They came to work on time and focused on completing the job as scheduled. Every workday, they made sure to clean the site before departing, and they were always available to answer any questions I had.
US Demo/Hauling met all my criteria for a reputable demolition company. I chose their services because of the personalized interactions that I received from their staff. They demonstrated professionalism, efficiency, honesty, capability, and trustworthiness from start to finish. The cost was not a deciding factor since I received a competitive estimate from US Demo/Hauling, but I decided to work with them because I trusted their expertise.
October 4, 2021